Call Center Representative/Scheduler

Busy Ophthalmology practice in South Suburbs is seeking

Call Center Representative/Front Desk Receptionist

Salary

Competitive hourly wage and discussed upon review

Job Type: Full-time

Number of hires for this role: 1

Qualifications

• Computer Skills: 2 years (Required)
• Medical office experience: 2 years (Preferred)
• Basic knowledge of commercial and Medicaid plans (Preferred)
• High school or equivalent (Required)

Full Job Description

Busy Ophthalmology Practice is seeking an experienced Front Desk/ Scheduling Receptionist. 2 years of recent medical office experience required. EMR experience preferred. We are a group of 5 Doctors with 30 employees and 3 locations. Our main office is in Chicago Ridge. The ideal candidate will be bilingual, hardworking, reliable, and self-motivated. Must have strong computer skills, knowledge of vision/medical insurance, and a positive attitude.

Responsibilities include working in our scheduling department with front desk cross-training: Job duties consist of scheduling and rescheduling of all routine medical and non-routine services for patients. Creating messages from patients to our Doctors and Staff, electronically sending copies of medical records to other practices, greeting patients, and processing patient documents in our Electronic Medical Records.

Hours are Monday-Friday, 8:00 am-4:00 pm, and occasional Saturdays from 8am-1pm.

Job Type: Full-time

Benefits:

• Paid Holidays
• Health insurance
• Retirement plan
• 401K

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Skills: 2 years (Required)
• Medical office experience: 2 years preferred, but we are willing to train the right person for the job.

Administrative Duties:

• Scheduling
• Answering and routing phone calls
• Greeting visitors

This Job Is Ideal for Someone Who Is:

• People-oriented--Friendly demeanor and enjoys interacting with people
• Adaptable/flexible--Adapts well to changes within their environment
• Detail-oriented -- Pays attention to detail
• Achievement-oriented -- enjoys taking on challenges
• Independent -- enjoys working with little direction
• Multi-Tasking--Can handle multiple duties simultaneously

This Job Is:

• We are an equal opportunity employer

Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person