Call Center Sales Manager

Key Responsibilities:

• Manage and lead a telesales team focused on promoting the hotel’s loyalty membership programme.

• Develop and implement sales strategies to drive membership growth and retention.

• Monitor team performance, set targets, and ensure KPIs are met.

• Conduct training, coaching, and performance evaluations for sales agents.

Requirements:

• Proven experience in a telesales or direct sales leadership role (hospitality experience preferred).

• Strong knowledge of loyalty or membership programs.

• Excellent communication and leadership skills.

• Ability to analyze sales metrics and produce actionable reports.

• Based in the UAE.

What We Offer:

• Competitive salary and commission structure.

• Dynamic and supportive working environment.

• Opportunity to work with a prestigious hotel brand.

• Career growth and development opportunities.

• Private accommodation provided.

• Complimentary lunch provided at the hotel.

To apply, please send your CV to: mahmoud@promarkstrategies.com

Job Type: Full-time

Pay: AED5,500.00 per month