Call Center Specialist / Sales Opener

We’re Hiring: Sales Opener / First-Impression Specialist
Location: Vero Beach, Florida
Job Type: Full-Time
Industry: Tax Resolution / Financial Problem-Solving Superheroes

Do you have the rare gift of turning strangers into friends in under 30 seconds? Do people naturally tell you their life stories—even when you didn’t ask? Do you enjoy helping others breathe again (especially when the IRS is making them hyperventilate)?

If yes, keep reading. You’re our kind of human.

⭐ About Us

We’re a tax resolution firm on a mission: helping good people out of not-so-good tax situations. We fight IRS dragons, decode complex notices, and restore peace to inboxes and bank accounts alike.

But every hero’s journey needs a guide—and that’s where YOU come in.

⭐ What You’ll Do (a.k.a. Your Superpowers)

• Be the first voice nervous tax payers hear—and the one that convinces them everything’s going to be okay.
• Make outbound calls with warmth, clarity, and a sprinkle of confidence.
• Gather basic info and schedule consultations with our tax pros.
• Keep our CRM organized (because chaos belongs in action movies, not our pipeline).
• Set the tone for a stress-free, friendly experience from the very start.

⭐ What You Bring

• A smile that can be heard through the phone.
• Ability to stay cool when callers are… not.
• Strong communication skills (bonus points if you can explain things without sounding like a robot).
• Attention to detail—especially when typing names like “Christopher” and “Kristofer” back to back.
• A positive, fun energy. We love that around here.

⭐ What We Offer

• A supportive team that actually likes each other.
• Training so you feel like a rockstar.
• Opportunities to grow in the tax resolution world.
• Competitive pay + benefits.
• Plenty of “thank you” moments from the people you help.

⭐ Apply If You Want To…

• Start your day knowing you’ll make someone else’s easier.
• Work with a team that cheers you on.
• Be the calm before the tax storm.
• Put your people skills to work in an industry that actually needs them.

Ready to become the voice of reassurance people have been waiting for?
Send your resume and a quick note about why you’d be an awesome opener! Send it to kdzidek@omnitaxhelp.com

Let’s make tax relief feel a little lighter—together.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Customer service: 1 year (Required)
• Telemarketing: 1 year (Preferred)
• Sales: 1 year (Preferred)

Location:

• Vero Beach, FL 32960 (Preferred)

Ability to Commute:

• Vero Beach, FL 32960 (Required)

Work Location: In person