Call Centre Agent (Any Campaign)

Job Title: Verifier – BPO (Final Expense | MVA | ACA | Medicare)

Location: On-site
Industry: BPO / Contact Center

Job Description:

We are hiring experienced Verifiers for our BPO operations handling Final Expense, MVA, ACA, and Medicare campaigns. The ideal candidate will be responsible for verifying customer information, confirming eligibility, and ensuring compliance with campaign guidelines while maintaining high-quality communication standards.

Key Responsibilities:

• Verify customer details accurately for Final Expense, MVA, ACA, and Medicare leads
• Confirm customer consent, eligibility, and recorded statements as per compliance requirements
• Maintain clear, professional, and confident communication in English
• Follow scripts and compliance protocols strictly
• Identify and flag invalid or non-compliant leads
• Maintain accurate records and verification logs
• Coordinate with QA and operations teams when required
• Meet daily and monthly verification targets

Job Type: Full-time

Pay: Rs60,000.00 - Rs100,000.00 per month

Work Location: In person