Call Centre Agent(Female)

We are hiring Call Center agent(Female) to join our team.

Key Responsibilities:

• Make outbound calls to clients for payment recovery and service follow-ups.
• Update client information and call outcomes on CRM systems and Excel sheets.
• Resolve client queries and escalate complex cases to the relevant department.
• Maintain daily call logs and prepare reports for supervisors.

Requirements:

• 1-2 years of call center or customer relations experience.
• Strong verbal communication and persuasion skills.
• Basic proficiency in Microsoft Excel.

Why Join Us?

• Friendly and collaborative work environment.
• Opportunity to build a career in customer relationship management.
• Competitive salary package with potential growth based on performance.

Working Hours: 10:00 AM to 7:00 PM

Job Type: Full-time

Pay: Rs30,000.00 per month

Work Location: In person