Calls QA Executive

Job Description:

We are seeking a Calls QA Executive to monitor, evaluate, and improve calls handled by our sales and support teams. The ideal candidate must be detail-oriented with excellent listening and documentation skills.

Requirements:

• 1–2 years of QA experience in call centers or sales teams
• Strong analytical and call-monitoring skills
• Ability to evaluate scripts, tone, accuracy, and compliance
• Prepare QA reports and suggest improvements

Location: Shahra-e-Faisal, Karachi
Shift: Night Shift (Mon–Fri | 9:00 PM – 6:00 AM)
Type: Full-Time, On-Site

APPLY NOW

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Application Question(s):

• Years of experience as Calls QA?
• Current Salary Package?
• Expected Salary Package?

Work Location: In person