Description:
SUMMARY/OBJECTIVE
This position supports the overall operation of the Spirit Mountain Campground through a combination of building and grounds maintenance and guest service support. Employees in this role are responsible for maintaining a clean, safe, and welcoming campground environment while assisting with indoor guest needs and outdoor trail or facility projects as needed.
Essential Duties & Responsibilities
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Maintain campground cleanliness including campsites, fire pits, restrooms, and common areas
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Perform routine groundskeeping (mowing, trimming, landscaping, debris removal)
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Monitor campground activity and respond to guest needs or issues
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Assist with opening and closing procedures of campground facilities
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Deliver firewood and assist with campsite turnover
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Respond to maintenance requests coming from both guests and leadership and identify and troubleshoot issues
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Perform general maintenance and repairs (basic carpentry, plumbing, painting, etc.)
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Assist with facility upkeep across campground and surrounding Spirit Mountain properties which includes cleaning bathrooms and campsite office
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Support event setup and tear-down as needed
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Operate tools, equipment, and vehicles safely
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Provide customer service support including answering questions and assisting guests
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Support check-in/check-out or campground communications as needed
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Maintain a friendly, helpful presence with guests at all times
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Assist with phone/email coverage or guest inquiries during slower periods or staffing gaps
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Other duties as assigned
Work Environment & Schedule
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Full-time seasonal role (Spring through Fall)
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Schedule may include weekends, holidays, and variable shifts based on business needs
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Work is performed both indoors and outdoors in varying weather conditions
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Schedule changes and assignments are managed in accordance with operational needs and union guidelines
Requirements:
Minimum Qualifications
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Age of 18 or over
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High school diploma or equivalent
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Ability to perform physical labor and work outdoors
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Basic knowledge of tools, equipment, or maintenance work (including basic plumbing and electrical systems)
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Strong communication and customer service skills
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Ability to work independently and as part of a team
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Flexibility to support multiple departments
Preferred Qualifications
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Experience in maintenance, landscaping, or campground operations
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Experience working in customer service or hospitality
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Ability to operate equipment (mowers, small machinery, etc.)
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Valid driver’s license
Physical Requirements
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Ability to lift up to 50 lbs
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Frequent standing, walking, bending, and lifting
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Ability to work in all weather conditions