CAP Coordinator

CAP Coordinator

The Cap Coordinator will provide on-site support of customer’s inventory at various account locations and to proactively pursue new business in partnership with the Account Manager.

Key Responsibilities include:

Oversees specific CAP account territory / responsible for all CAP-related business & operational issues:

• Drives to customer sites; delivers and stocks order per account specifications. Plans route and independently schedules work flow. Keeps on-site bins clean and uncluttered.
• Completes physical inventory for predetermined items at CAP site; creates a replenishment order to restock bins and maintain set inventory levels. Monitors inventory usage in order to make suggestions for changing reorder points
• Maintains log of activities pertaining to CAP including an up-to-date Customer contact list
• Follows guidelines for order filling, stocking, receiving and delivery as set by the Warehouse Manager.
• Verifies the order writing and pulling process with Inside Sales and the Warehouse
• Communicates through various channels (in person, written, email, fax, telephone) when placing orders with the customer and internal departments (sales, inside sales, warehouse, returns, etc.)
• Maintains the Master Refill Document spreadsheet.

Maintains constant communication with Account Managers, (status of the account, projects, problems) and participates in sales calls.

Responsible for consignment agreement compliance, (quarterly cycle counts, semi-annual physical inventory and review of items to be purchased or returned).

Oversees and executes in the initial reorganization project with:

• The physical movement of inventory
• Shelf set-up
• Data collection
• Part number cross reference research
• The labeling of bins and shelves

Pursues new business opportunities through sales initiatives within the CAP group and by monitoring items supplied by competitors and determining the ability to convert items to Mc-Mc products. Other business getting activities such as repair, tools, circuit boards.

Maintains delivery vehicle and coordinates necessary repairs and maintenance.

Frequently lifts, carries or otherwise moves and positions product weighing up to 40 pounds unassisted when stocking, loading or unloading products. Typically bends stoops and/or crouches on a regular basis from various heights to stock or deliver product to a customer.

Assists in all other area of CAP operations as needed.

Respects various safety standards at all customer facilities

Assists in creating, implementing and revising work procedures and instructions.

Knowledge/Skills/Abilities to be successful include:

• High school diploma required; Associate’s degree preferred or demonstrated progression toward degree completion
• 2+ years of Sales experience usually obtained through Mentoring program, Counter Sales or Inside Sales support position with knowledge of Mc-Mc products and warehouse operations.
• Proven multi-tasking organizational skills.
• Intermediate skills with Microsoft Office products (including Word and Excel) and Trend
• Excellent written and oral communication skills.
• Ability to independently obtain objectives and be self-directed.
• Valid chauffeur’s license and driver’s license for Region of business operation with a good driving record.