Capacity Management

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

The Capacity Management professional is responsible for ensuring that the organization’s IT resources and infrastructure are capable of meeting current and future business demands. This role involves planning, forecasting, and coordinating capacity to optimize performance, reduce costs, and maintain service quality.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pennington, NJ. is $100k - $110k/year & benefits (see below).

The Role

Responsibilities:

• Capacity Analysis & Forecasting
• Monitor and analyze infrastructure resource utilization trends (CPU, memory, storage, network) across applications and services.
• Use historical and real-time data to predict future capacity needs and ensure infrastructure scalability.
• Optimization & Risk Identification
• Evaluate whether infrastructure components are being used efficiently and identify areas of over- or under-utilization.
• Proactively flag risks related to capacity constraints and recommend mitigation strategies.
• Infrastructure Planning
• Collaborate with CIO and Prod Support teams to plan for future infrastructure growth based on business and application demands.
• Provide data-driven recommendations for infrastructure upgrades or reallocation.
• Troubleshooting & Root Cause Analysis
• Perform ad hoc investigations into capacity-related issues, identifying root causes and contributing to long-term solutions.

Requirements:

• Proven experience in capacity planning, infrastructure performance analysis, or site reliability engineering.
• Ability to interpret complex data sets and translate them into actionable insights.
• Excellent communication skills and ability to work cross-functionally.
• Experience with automation and scripting (Python, Bash, etc.) for capacity reporting and forecasting.
• Background in performance engineering or systems architecture."

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.