Captain Waiter(Arabic)

Guest Experience & Service Excellence

• VVIP Hospitality: Welcome guests warmly, manage table seating, and deliver personalized, high-end table service.
• Menu Expertise: Guide guests through the menu, explain complex culinary techniques, and provide expert beverage pairings.
• Order & Table Management: Take accurate orders, monitor serving pace, and execute tableside preparation when required.
• Complaint Resolution: Manage guest feedback and complaints instantly on the floor, turning negative situations into positive loyalty.

Team Leadership & Operations

• Section Supervision: Direct, motivate, and coordinate front waiter and food runners in your assigned zone.
• Standards Enforcement: Ensure your team strictly adheres to grooming standards, steps of service, and behavioral etiquettes.
• Kitchen Coordination: Act as the primary liaison between the dining floor and the kitchen to guarantee perfect timing of dishes.
• Station Readiness: Oversee pre-shift mise-en-place, table setups, and section cleanliness before and after service windows.

Job Requirements

• Experience: Minimum 2–4 years of experience as a Senior Waiter or Captain in a fine-dining restaurant.
• Skills: Strong leadership abilities, exceptional communication skills, and a high level of emotional intelligence.
• Knowledge: Deep understanding of POS systems, inventory management, fine wine, spirits, and diverse culinary ingredients.
• Flexibility: Ability to work demanding schedules, including weekends, late nights, and public holidays.
• Physical Stamina: Capable of standing and walking for extended periods while maintaining an energetic, professional posture.

Job Types: Permanent, Full-time

Pay: From AED2,800.00 per month

Application Question(s):

• What is your Nationality?
• When can you Join Us?

Experience:

• Captain or Head Waiter: 2 years (Required)

Language:

• English and Arabic (Required)

Work Location: In person