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Card Fraud Associate
- Decision Debit Protect / Fico alerts
- Decision Debit Protect permits & timeframes
- Identify and report fraud trends within required timelines
- Complete tasks accurately and timely to ensure compliance with state, federal, and banking regulations
- Complete assigned tasks according to company policy and procedure
- Regular and predictable attendance and punctuality
- Other tasks as assigned
Physical Requirements:
- Must be able to remain in a sitting stationary position for extended periods of time
- Constantly operate a computer and other office machinery
- Ability to lift up to 25 pounds
- Position level dependent upon experience
FCBI is an equal opportunity employer.
- High school diploma or equivalent
- At least 18 years of age
- Working knowledge of Microsoft office and general office equipment
- Ability to communicate in a professional manner verbally and in writing
- Ability to work independently to meet deadlines but remain flexible
- Well-organized, with sharp attention to detail
- Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
- Strong customer service skills (both internal and external customers)
- Must successfully pass background investigation according to company policy
- Must be able to get along with co-workers and work effectively in a team environment
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