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Job Summary
We’re looking for a Cards BA to support our team in Qatar . This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.
Key Responsibilities
• Act as the primary liaison between business users, operations, and technology teams for all initiatives within the Cards portfolio. • Lead requirement gathering sessions to capture business, functional, and non-functional requirements for new and enhanced card products or processes. • Conduct gap analysis between current systems/processes and target state solutions, recommending improvements and efficiencies. • Manage end-to-end project delivery, including planning, tracking, risk management, and stakeholder communication to ensure projects are delivered on time and within scope. • Ensure solutions are aligned with industry standards and regulatory requirements • Define and contribute to the Cards roadmap, ensuring alignment with the organization’s digital transformation goals. • Champion industry best practices in cards operations, risk control, and customer experience. • Facilitate workshops and presentations for stakeholders to ensure clarity and alignment across business and IT teams. Required Skills & Qualifications: • 8+ years of experience as a Business Analyst and/or Project Manager in the Cards domain. • Strong understanding of card lifecycle processes — issuance, authorization, clearing & settlement, chargebacks, and reconciliations. • Hands-on experience with card management systems (CMS), switches, and payment gateways. • Proven ability to translate business needs into detailed technical requirements. • Excellent requirements gathering, documentation, and stakeholder management skills. • Experience in end-to-end delivery of cards transformation or modernization programs. • Familiarity with Agile / hybrid project methodologies. • Strong analytical mindset and problem-solving skills. • Professional certifications are advantageous.
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