Cards Product Manager

A leading global financial services organization based in Muscat, Oman, is seeking a Cards Product Manager for a 12-month contract (with the possibility of extension). The role is open to candidates who are willing to relocate to Oman.

Key Responsibilities:

• Lead the end-to-end launch plan (scope, milestones, dependencies, risks, mitigations) to achieve on-time go live readiness measured by schedule adherence and launch gating completion.
• Define and manage business requirements and prioritized backlog (user stories / acceptance criteria) to maximize delivered value measured by release predictability and stakeholder acceptance.
• Coordinate cross-functional forums (Marketing/Tech/Ops/Risk/Compliance/Legal/Sales/Service) to resolve blockers and align decisions measured by reduced decision latency and fewer critical path slippages.
• Ensure scheme rules, certifications, and dispute requirements are embedded in product design and operating procedures measured by first-pass certification outcomes and dispute process compliance.
• Oversee UAT planning/execution, defect triage, and go-live approvals to improve quality measured by UAT pass rate, defect leakage, and post-live incident reduction.
• Define and refine end-to-end operational processes (onboarding, approvals, fulfillment, servicing, and dispute handling) to strengthen customer experience measured by reduced complaints, faster resolution SLAs, and lower dispute ratios.

Qualifications:

• At least 6 to 8+ years in product management for debit and/or credit card products within banking, cards, payments, or fintech.
• Proven end-to-end card product launches in matrixed, cross functional environments (CVP to Go Live and post commercialization).
• Card transaction lifecycle knowledge (authorization → clearing → settlement) and operational impacts on product performance.
• Familiarity with Central Bank of Oman payments oversight priorities and published payments/fintech policy landscape (including tokenization guidance references).