Care Coordinator Bi-lingual (English/Spanish)

Paragon Home care is seeking a motivated and detail-oriented Coordinator to join our team. This role involves direct communication with clients, caregivers, and service coordinators while ensuring operational efficiency and top-notch service delivery.

Responsibilities:

- Act as a liaison by communicating effectively with clients, caregivers, and service coordinators.

- Staff assigned cases

- Monitor:

• a) Clients' schedules,
• b) New and edited authorization,
• c) Caregivers' daily clock-ins and clock-outs (EVV)

- Investigate complaints and offer solutions

- Maintain clear and direct communication across multiple departments

- Document all activities and interactions in the system accurately

- Report to the immediate supervisor

Skills Requirements:

- Professional conduct and appearance

- Strong organizational and problem-solving abilities

- Exceptional communication and teamwork skills

- Proficiency in Microsoft Office and general PC usage

- Self-motivated, with effective time management skills

- Ability to work independently as well as under supervision

Position entry level requirements:

- High School diploma required

- At least 1 year of experience in the health care or home care field (preferred)

- Experience with HHAeXchange.com (preferred)

- Bilingual proficiency in English and Spanish is required

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience:

• Home care: 1 year (Required)

Work Location: In person