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Care Coordinator / Case Manager – ECM Program

Are You Ready to Lead and Serve?

At Green Tree Wellness, we’re looking for an inspiring and compassionate Care Coordinator to join our growing team. This role combines hands-on care management, problem-solving, and community engagement.

As a Care Coordinator, you will play a vital role in improving health outcomes by coordinating care, advocating for clients, and connecting individuals with essential resources. If you are passionate about making a meaningful impact in your community while working with a supportive team, we would love to meet you.

Who We’re Looking For

Do you want more from your work than just clocking in and out? At Green Tree Wellness, we’re seeking someone dynamic—more than just a set of skills, someone who leads with vision and heart.

Mission-Driven: Uphold Green Tree Wellness’ mission through ethical leadership, accountability, and dedication to client-centered care.
Community Connector: Build strong relationships within the San Diego community, including healthcare providers, nonprofits, and social service organizations.
Client Advocate: Work collaboratively with healthcare professionals and community partners to ensure clients receive the support they need.
Adaptable Professional: Thrive in a fast-paced environment while maintaining professionalism, organization, and attention to detail.
Organized Multitasker: Maintain detailed records, manage multiple clients, and prioritize tasks efficiently.
Team Builder: Develop positive relationships with clients, colleagues, and community partners while contributing to a supportive team environment.

Care Management Responsibilities:

Implement CalAIM and ECM: Deliver person-centered care through California’s CalAIM initiative and Enhanced Care Management (ECM) guidelines.
Develop and Manage Care Plans: Create and implement individualized care or health action plans tailored to each client’s needs and goals.
Provide Flexible Support: Offer services where clients feel most comfortable—office, telehealth, or community settings.
Conduct Client Outreach and Engagement: Connect with clients through phone calls, mail, in-person visits, and community outreach to encourage program engagement.
Assess Client Needs: Conduct assessments to identify medical, behavioral health, and social determinants of health needs.
Organize and Coordinate Services: Integrate medical, behavioral health, and social services to ensure clients receive comprehensive care.
Appointment and Transportation Support: Assist clients with scheduling appointments and coordinating transportation when needed.
Advocate for Clients: Collaborate with healthcare providers and service agencies to ensure client needs are addressed.
Community Resource Linkage: Connect clients to community resources including housing support, food assistance, mental health services, and support groups.
Provide Client Support: Accompany clients to appointments when needed.
Monitor Client Progress: Track progress toward care goals and update care plans as needed.
Promote Mental Well-being: Foster mental health and well-being in all client interactions.
Maintain Accurate Documentation: Ensure timely and accurate documentation within the EHR system while meeting compliance standards.

Team Responsibilities

Collaborate with the Team: Actively participate in weekly staff meetings and supervision sessions.
Learn Continuously: Engage in specialized training like Motivational Interviewing and ACEs Certification.
Manage Data: Collect and input client data in EHR/EMR.
Create Positivity: Maintain an uplifting, supportive atmosphere for both clients and team members.

Job Type: Full-time

Pay: From $26.00 per hour

Benefits: