Care Manager

Care Manager

Charlotte, NC | On Site
Full-Time | On-Call Rotation Required
This position is not remote

Department: NC Programs
Reports To: Supervising Care Manager
Status: Exempt

Make a Difference Every Day

At Community Choices, we are dedicated to improving whole-person health through person-centered, compassionate care. As a Care Manager, you will play a vital role in coordinating services, supporting members through life transitions, and helping individuals reach their highest level of independence. This is more than a job—it’s an opportunity to positively impact lives while working alongside a passionate, supportive team.

What You’ll Do

• Complete initial and ongoing assessments to develop person-centered care plans.
• Serve as the primary point of contact for members, ensuring consistent communication between caregivers, providers, and community resources.
• Facilitate smooth care transitions, including hospital discharges, incarceration releases, and other life changes.
• Lead interdisciplinary team meetings and coordinate with providers, discharge planners, social workers, and caregivers.
• Provide education, advocacy, and support to encourage member independence.
• Maintain accurate and timely documentation and reports.
• Deliver on-call coverage as part of a flexible work schedule.
• Provide transportation assistance for members when needed.

What We’re Looking For

We seek a motivated professional who is passionate about whole-person care, thrives in a collaborative environment, and demonstrates strong organizational skills.

Education & Licensure (Required):

• Bachelor’s degree in psychology, sociology, social work, nursing, or a related human services field

Experience (Required):

• Minimum of 2 years’ experience working directly with individuals with behavioral health disorders

Preferred Skills & Abilities:

• Strong understanding of care management and person-centered planning principles
• Ability to apply evidence-based clinical guidelines and coverage limitations
• Experience supporting individuals with chronic physical or behavioral illnesses across diverse populations
• Comfortable conducting home visits and community-based work
• Bi/multilingual abilities a plus

Requirements

• Valid driver’s license, clean driving record, and active auto insurance.
• Ability to lift/move up to 25–50 lbs. occasionally and travel as needed.
• Must maintain required certifications, including First Aid/CPR, defensive driving, and confidentiality/ethics training.

Apply Today

If you are passionate about care management and have the education and experience to make an impact, we want to hear from you! Join us in helping individuals achieve healthier, more independent lives.

Why Join Us: At Community Choices, we offer a supportive and dynamic work environment where you can make a real difference in the lives of our members. We provide opportunities for professional growth and development, competitive compensation, and the chance to be part of a dedicated team that values excellence and compassion in care.

How to Apply: If you are passionate about making a positive impact and meet the qualifications for this position, we encourage you to apply. Please submit your resume and cover letter to hr@comalt.org. We look forward to hearing from you!

Community Choices is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Please breifly describe your direct experience as a Care Manager or the relevant experience as a human services manager with a focus on substance abuse.

Education:

• Bachelor's (Required)

Experience:

• directly with individuals with behavioral health disorders: 2 years (Required)
• substance abuse case management: 2 years (Required)

Ability to Commute:

• Charlotte, NC 28277 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person