Career Coaching & Services Manager (Legal Practice)

• A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!

• Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.

• Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.

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  Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.

The Career Coaching & Services (CC&S) Manager provides individualized coaching support to the Firm’s current attorneys, attorney-alumni, and select members of the Firm’s professional network as they define and pursue their professional goals (career advancement and/or transition). This position assists the Global Director of Career Coaching & Services with aspects of program administration, development, execution, and services as a visible ambassador for the CC&S program to key stakeholders, clients, and external business partners.

• Conduct individualized coaching sessions with, and be responsive to emails from, individual CC&S clients, employing International Coaching Federation (ICF) Core Competencies to provide support and, where appropriate, guidance as they define and pursue their professional goals
• Career Advancement: obtain and exercise deep familiarity with the Firm’s practices, people, resources, and expectations and help clients leverage each as appropriate in pursuit of their goals
• Career Transitions: support exploration of next steps on the client’s career path; provide guidance on job search strategies, creation of personal marketing materials (including cover letters, resumes, deal sheets, and business plans), interview preparation, and compensation discussions; assist with leveraging Firm relationships and resources in support of searches
• Collaborate with the Global Director of Career Coaching & Services to develop and launch new initiatives for the CC&S program, including those meant to address gaps or common issues faced by CC&S clients
• Collaborate with representatives from other key areas within the Firm, including Alumni Relations, Business Development, JDEI, Professional Development, and Wellbeing, to create and/or enhance offerings to CC&S clients specifically and the Firm’s attorneys and attorney-alumni generally
• Help identify appropriate candidates for job opportunities with Firm clients
• Support the maintenance of CC&S databases and identify opportunities to enhance existing databases, reports, and resources
• Assist with the preparation of email communications, reports, and presentations reflecting department statistics, services, and programs
• Review and revise cover letters and resumes, providing clients with modified drafts and appropriate commentary about any changes to be made

• Bachelor’s degree and Juris Doctor degree with a minimum of five (5) years of experience practicing law in either private practice or inhouse
• International Coaching Federation certification
• At least two (2) years of related work experience as a coach or recruiter
• Ability to develop strong relationships and trust with coaching clients and partners
• Strong sense of empathy, positive outlook, and ability to motivate others
• Knowledge of Client Relationship Management (CRM) software (Salesforce)
• Strong written and oral communication skills
• Strong organizational skills coupled with the ability to work under tight deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information
• Ability to project a professional and personable presence in person as well as via Zoom

• While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
• Employee must occasionally lift up to twenty (20) pounds