Cargo Operations Manager

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Cargo Operations Manager oversees all shift and ongoing activities related to warehouse and develops company personnel.

• Must understand the operational contract obligations to our customer(s) and be literate with all computer systems related to the contracted operation.
• Must be well versed in all aspects of international cargo handling, warehouse buildup and breakdown.
• Firm understanding of all associated regulatory requirements and customs documentation.
• Reviews personnel and operating activities, directing resolution in a timely manner.
• Determines responsibilities of assigned staff positions to accomplish daily operational activities.
• Leads, directs, and motivates employee workforce by means of basic management skill sets; including, but not limited to employee coaching, progressive discipline, and effective ALX management teamwork.
• Trains and ensures all assigned employees are aware of and comply with company and customer policies and procedures.
• Provide ' On the Job' (OJT), customer, and recurrent regulatory training as required.
• Observe and enforce all ALX and government safety policies, regulations, and directives.
• Hold all employees accountable for failure to follow all policies, regulation, and directives.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
• Ensure that the required company audit requirements are undertaken to always ensure continuity and compliance.
• Coordinate operations activities with all other functions of the organization to provide optimum services to our customers.
• Understand the principle of aircraft weight and balance/load planning.
• Familiarity with security mandates generated from the following agencies is required, Transportation Safety Administration, Federal Aviation Administration, Local Airport Authority and Customs and Border Patrol.

You Have:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3-5 Years Cargo supervisory and or management experience in Import/Export environment
• Analysing information and evaluating results to choose best outcomes.
• Excellent communication skills (oral, written)
• Excellent interpersonal skills
• Coordinates the work activities of others.
• Proficiency with general computer systems/applications
• Must be flexible to work extended hours, when necessary, on short notice due to operational needs
• Independent judgment and decision-making skills required.
• Ability to lift up to 70lbs.

Associate degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

dnata US is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.