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Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit for more information and connect with RXO on
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A Private Fleet Sales and Operations Rep is responsible for managing the day-to-day operations of our Private Fleet accounts. These reps support the Private Fleet Sales and Sr Sales Reps and must be fully knowledgeable about their fleets as they are responsible for the execution of these accounts when necessary. Sales and Operations Reps are tasked with overall load board management and maintaining operational excellence from load booking to carrier payment. These reps must develop strong relationships with all fleet contacts and have a clear understanding of the fleet’s expectations. They are accountable for initial problem identification and resolution, and must develop effective working relationships with the Enterprise Operations and Customer Sales teams to ensure that we execute on our commitments to the customer as well. A Sales and Operations Rep should thrive in a dual sales/operational role, be proactive and proficient at problem solving, practice effective communication skills, and display a positive attitude at work.
DAILY TASKS & RESPONSIBILITIES (include, but not limited to):
- Take ownership and clearly understand fleet’s expectations, operations, and day-to-day needs.
- Manage dedicated business transferred over from Sr Sales Reps.
- Manage and run a portfolio of Private Fleets (TBD Sr Sales and SRM Sales)
- Build and maintain relationships through daily communication with the fleet contacts.
- Book automated dedicated lanes and transactional business where time permits.
- Manage daily load board.
- Dispatch carriers and track loads by checking in with drivers in transit.
- Communicate effectively with Enterprise Ops and Customer Sales/Ops reps to keep them updated.
- Identify potential problems and come up with appropriate solutions, escalate as needed to Sales and Sr Sales Reps and/or Manager.
- Ensure every load is up-to-date and in “Dispatched” or “Loading” status by end of day.
- Participate in bi-monthly meetings to discuss account progress with manager.
- Update and resolve incidents, and handle general accounting and compliance issues. Elevate unresolved quality issues to Sales Reps
ESSENTIAL SKILLS, CHARACTERISTICS, & EXPERIENCE:
- Adaptability, multi-tasking ability, sense of urgency
- Entrepreneurial and competitive spirit
- Passion and self-motivation
- Persuasiveness, assertiveness, confidence
- Strong negotiation skills
- Effective verbal and written communication skills
- Accountability, integrity, honesty
- Persistence and resilience
- Strong organizational skills and attention to detail
- Ability to build strong relationships and be a team player
- Problem-solving, issue resolution skills, proactive diligence
- Ability to work independently and as part of a team
REPORTS TO:
Private Fleet Operations Manager
IF ADDITIONAL PHYSICAL DEMANDS BEYOND DESK WORK:
Physical: Employee must be able to use a computer and phone to conduct business. This includes the ability to use hands, talk, see, and hear.
Work environment: Fun, fast paced work environment designed to drive Coyote’s tribal culture and NO EXCUSES mentality. Open floor plan with moderate noise.
Work environment: Fun, fast paced work environment designed to drive Coyote’s tribal culture and NO EXCUSES mentality. Open floor plan with moderate noise.
Starting pay: $40,000-$45,000 plus commission
Application window closes: Monday, January 19th
Coyote will not consider candidates from Colorado, Washington, Nevada, New York, Connecticut, Maryland, Rhode Island, or California for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance.
Do Well, Be Well
- Comprehensive medical, dental, vision, and life insurance coverage
- Retirement 401(k) featuring employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Industry-leading mental health resources
- Complimentary membership to Peloton
- Access to LinkedIn Learning for continuous skill enhancement
- Paid time off and paid parental and disability leave
- 3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
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