Carroll County Public Library - Branch Manager

Carroll County Public Library seeks a full-time Branch Manager to oversee daily operations and building needs, supervise staff, develop staff schedules, interpret policies, resolve problems, assist patrons, select materials, weed collections, assist with updates to website, plan adult programs, keep statistics. Must become certified as a passport acceptance agent within 3 months of hiring. Requirements: Bachelor’s degree or equivalent education & experience, ability to lift 25 pounds; FT may include evenings/weekends. Library, computer, & customer service experience required.

Complete the Carroll County Employment Application, including three professional references, upload a cover letter and resume at the time of completion.

Position open until filled; review of applications to begin 3/18/2026.

The Galax-Carroll Regional Library is an Equal Opportunity Employer.

General Definition of Work
Performs administrative work overseeing the day-to-day operation of the branch, interpreting library policies and procedures for staff and patrons, resolving problems, and related work as apparent or assigned. Work is performed under the limited supervision of the Regional Library Director and Assistant Director. Departmental supervision is exercised over all branch personnel.

Essential Functions

• Oversees day-to-day operation of the library branch.
• Assists patrons; performs circulation and reference functions; receives and responds to inquiries and complaints; handles patron disputes.
• Assists in the recruitment and selection of division personnel; assigns, directs and inspects the work of assigned personnel; recommends rewards, transfers, promotions, suspensions and terminations; coaches, counsels and evaluates the performance of assigned personnel; develops staff schedules including a daily desk schedule and money counting schedule; signs and submits timesheets.
• Ensures weekly branch deposits are made.
• Chooses books and other items for purchase.
• Plans adult programs and books presenters for the branch.
• Maintains files and records; keeps monthly statistics and prepares monthly branch manager reports.
• Weeds collection.
• Serves as a passport acceptance agent; becomes certified within three months of hire.
• Maintains inventory of and orders supplies.
• Assists with other tasks as assigned.

Knowledge, Skills and Abilities
Thorough knowledge of the principles, practices and techniques of modern library operation; thorough knowledge of reader interest levels; thorough knowledge of library reference, adult services and children's services; thorough knowledge of library system computer applications; thorough knowledge of library reference materials and research techniques; ability to maintain accurate records and statistics and complete accurate reports; ability to exercise initiative and independent judgment; ability to communicate ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with library patrons and associates.

Education and Experience
Bachelor's degree with coursework in liberal arts, or related field and moderate experience in a public library including some supervisory experience, or equivalent combination of education and experience.

Physical Requirements
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires walking and using hands to finger, handle or feel, frequently requires speaking or hearing and repetitive motions and occasionally requires standing, sitting, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a quiet location (e.g. library, private offices).

Special Requirements
Possession of or Ability to Acquire Passport Acceptance Agent Certification within Three Months of Hire Date