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Case Analyst

Position: This is a Case Analyst position providing comprehensive legal case management support to the Civil Division of the Department of Justice. The role requires demonstrated experience working with courts and legal proceedings, including the interpretation of court orders from case initiation through trial, appeal, and final resolution. The ideal candidate has excellent interpersonal skills and demonstrates professional maturity and strong self‑control when responding to challenging events and circumstances.

Responsibilities

Manage frequent contact with the client, attorneys and other Civil Division personnel;
Train attorneys on how to use case management system and its associated modules and assist them with related functions;
Interview attorneys at multiple building locations and gather and maintain current, consistent and complete case information and make the necessary updates to the application/database;
Complete a minimum of 10 interviews/week and complete follow-up actions within 10 business days of interviews
Prepare and process Civil Division forms that dispose a stage or close a case;
Analyze computer-generated reports for omissions, inconsistencies, and anomalies in the data;
Recommend reports which identify omissions, inconsistencies and anomalies in data;
Research and analyze case documents and utilize tools such as Lexis to identify case information and interpret case events and case data;
Enter data into the application/database;
Maintain weekly work reports; and
Provide user support for CIMS and its associated modules, case tracking, and disposition and closure procedures, includes writing procedures and providing user training (one-on-one or group sessions).

Qualifications

B.S. or a B.A. degree
Paralegal Certificate
Research and analytical experience in a legal environment
Experience with courts and legal matters/cases from inception through trial, appeal, and resolution
Ability to interpret dispositive case information
Excellent written and effective oral communication skills
Proven track record of consistent and accurate application of rules and procedures
Flexibility to work effectively on multiple projects simultaneously
Able to demonstrate history of professional maturity and self-control in responding to events and circumstances
Ability to think proactively
Strong research and analytical skills
Excellent organizational skills with attention to details and follow-up actions
Ability to identify problem areas and recommend corrective actions to improve processes and procedures
Willingness to take initiative to complete assignments beyond the minimal requirements
Strong working knowledge of MS Word and MS Excel; and
Outstanding interpersonal skills demonstrating ability to work and interact professionally with all levels of government personnel, colleagues, and other contractor personnel—interpersonal skills needed are friendliness and approachability, active listening, teamwork, conflict resolution, and verbal and non-verbal communication.

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