Case Management Assistant

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Case Management Assistant with HCA Florida Capital Hospital you can be a part of an organization that is devoted to giving back!

Benefits

HCA Florida Capital Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida Capital Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Case Management Assistant to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Case Management Assistant (CMA) provides clinical administrative support in assisting with patient referrals and discharges. This position will assist both the RN Case Manager and the Case Management Social Worker with discharge referrals, follow-up for coordination and confirmation of discharges, assisting in arranging transportation and all other clinical administrative functions of case management discharge planning. The CMA will also assist the Case Management Director or designee with department audits for reporting purposes and any other administrative functions as delegated by the Director of Case Management to support and facilitate the patient discharges and administrative management of the department.

• Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.
• Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
• Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
• Monitors patients with PAC referrals and intervenes to expedite discharge.
• Prioritizes workload to ensure a timely contact and intervention with PAC providers.
• Sends additional information to PAC provider when requested.
• Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
• Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.
• Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.
• Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
• Obtains physician signature on required Case Management documents and forms.
• Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.
• Utilizes Case Management systems, standards, and processes.
• Maintains knowledge of and actively develops relationships with PAC providers.
• Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• High School Graduate / GED
• Minimum 1 year experience in a healthcare settingrequired
• 2 yearAssociate Degree preferred
• Licensed Practical Nurse, Certified Nursing Assistant, or Emergency Medical Technician preferred
• 2 to 5 years’ experience in a healthcare setting preferred

HCA Florida Capital Hospital is your one-stop solution for all your healthcare needs. We are an accredited healthcare facility with over 1,400 skilled employees and 500+ experienced providers. Our 288-bed, acute-care hospital provides 24/7 Emergency Services in Leon and Gadsden Counties. Our facilities include a state-of-the-art Behavioral Health Center, Cancer Center, Chest Pain Center w/PCI-Resuscitation, Family Center, Heart & Vascular Center, Imaging Services, Neonatal Intensive Care Unit, Orthopedic/Spine Center, Physical Therapy Services, Rehabilitation Center, Stroke Center, Surgical Services, Surgical Weight Loss Center, Network-of-Care Affiliated Physician Practices, and much more. Trust us to give you compassionate care and exceptional service.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.