Case Manager

Department: Supportive Services for Veteran Families

Position: Case Manager

Reports to: SSVF Director

Case Management Responsibilities:

· Conduct outreach to target and identify those veteran/families that are at risk or homeless.

· Provide strengths-based case management to veterans/veteran families who are at risk of losing their housing and/or who are homeless and in need of securing traditional, permanent housing within the 7 counties we serve, either in the office or within the community.

Case management involves screening, intake to determine eligibility, gathering all required documentation to determine eligibility, conduct initial assessment, individual service plan development, monitoring, linkage to appropriate community resources, follow-up, advocacy, appropriate discharge, and tracking client outcomes.

· Transporting clients without transportation for housing specific needs.

· Provide ineligible veteran/families with appropriate referrals and linkage to other resources.

· Assist clients in obtaining and maintaining entitlements and benefits through local and federal resources that will assist in their long-term housing stability.

· Assist veterans with permanent housing transitioning from emergency shelters, institutions and other transitional housing programs.

· Collaborate with other local VA Housing Programs (including but not limited to HUD VASH, other SSVF grantees etc.), local housing authorities, housing programs, and local community agencies to achieve successful rapid rehousing or prevention of homelessness.

· Assist participants with completing lease agreements and obtaining other supportive documents such as identification, social security cards and so forth as required by leasing agents/landlords and assist clients in meeting the obligations of tenancy.

· Coordinate supportive activities including forming relationships with local employers, employment assistance programs and job readiness training to improve housing stability.

· Establish and maintain collaborative working relationships with community resources and providers; attends appropriate coalition, CoC/Coordinated Entry and resource meetings.

· Establish relationships with private and public landlords/apartment complexes.

· Attend regional SSVF meetings and trainings as needed.

· Ability to lift up to 20lbs.

Administrative Responsibilities:

· Maintain client charts in online chart system DocMgt.

· Maintain precise and accurate documentation of case management services, including client files and entries into the HMIS tracking system which includes inputting up-to-date case notes (at least bi-weekly) on case load and enter TFA in HMIS.

Pay: From $38,000.00 per year

Benefits: