Case Manager

Job description

POSITION: Case Manager

SUPERVISED BY: Clinical Director

INTERRELATIONSHIPS:

Maintains open communication lines with Clinical Director center staff, attending clinicians and physicians, patients and families.

POSITION PURPOSE

The Lead Case Manager responsibility consist of being part of the treatment team, completing intakes, completing pre-screens, developing discharge plans for all clients as well as completion of FMLA, return to work letters, and all legal matters.

POSITION REQUIREMENTS/QUALIFICATIONS

1. EDUCATION:

Associates’ Degree or higher

2. EXPERIENCE:

At least one year experience in a substance treatment or health care setting.

3. LICENSURE/CERTIFICATION:

None

4. SKILLS/ABILITIES:

Ability to work as a team member and have management, communication, organizational and interpersonal skills.

• Ability to work under stressful conditions and be flexible in relation to department needs.
• Completion FMLA, Short Disability and Social Security
• Knowledge of Joint Commission Standards.
• Demonstrates Proficiency in Verbal & Written Communication Skills.
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality Laws.
• Knowledge of Drug-Free Workplace Policies.
• Knowledge of Workplace Violence.
• Knowledge of Corporate Integrity & Compliance Program.
• Knowledge of current utilized technology.

5. AGE SPECIFIC INDIVIDUALS SERVED/RESPONSIBILITY:

Adults

6. OTHER QUALIFICATIONS:

Familiar with community resources

7. EMPLOYMENT CLASSIFICATION:

Non-Exempt

WORKPLACE ENVIRONMENT

1. ENVIRONMENTAL CONDITIONS:

• Position requires work in a temperature controlled environment; 100% of the time spent indoors.
• Potential exposure to violent situations.
• No Potential exposure to airborne/blood-borne pathogens or other potentially infectious materials.

2. MACHINES/EQUIPMENT USED:

Computer Telephone System

Fax Machine Xerox Machine

3. PHYSICAL & MENTAL DEMANDS:

See Attachment

4. JOB CATEGORY UNIVERSAL PRECAUTIONS:

Routine tasks involve no potential exposure to blood, body fluids, or tissues.

5. PERSONAL PROTECTIVE EQUIPMENT:

None

6. POTENTIAL WORKPLACE HAZARDS:

None

7. POTENTIAL WORKPLACE VIOLENCE:

Low Risk Level

OTHER AREAS

1. SUPERVISION PROVIDED TO POSITION:

Direct supervision is provided by the Clinical Director

2. PERFORMANCE/PROFICIENCY STANDARDS

Performance standards are integrated within the position responsibilities. The principle functions of the position identified shall not be considered as a complete description of the all the work requirements and expectations that may be inherent in the position.

SPECIFIC AREAS OF RESPONSIBILITY TO POSITION

1. Answers any questions callers may have that are non-clinical in nature; appropriately transfers calls as needed.

2. Completes intake assessments and designated intake portion of client’s charts.

3. Assists in developing a discharge plan for clients.

4. Provide accurate information to the billing company or third party payors.

5. Flagging for signatures needed on patient documentation (when needed)

6. Work independently and able to handle frequent interruptions.

7. Must have good organizational skills.

8. Must have good interpersonal skills.

9. Assists co-workers as assigned by the Clinical Director

10. Attend monthly staff meetings, and communicates daily with facility staff and administration as assigned by Clinical Director.

11. Performs duties independently, talking a proactive approach to problem situations, and seeking supervision on an as needed basis.

12. Demonstrates objectivity and maturity under stress and responds positively to changing situations in the workplace.

13. Performs in a professional manner and role- models a positive image of mental health.

14. Communicates effectively with staff, independent contractors and vendors.

15. Understands and adheres to legal guidelines pertaining to patient confidentiality and patient rights.vv

16. Performs other duties as assigned.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Ability to Commute:

• Merchantville, NJ 08109 (Required)

Ability to Relocate:

• Merchantville, NJ 08109: Relocate before starting work (Required)

Work Location: In person