Case Manager

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire full-time, Case Manager on our Behavioral Health Home team. This position will be located at 233 Main St. New Britain, CT 06051. Monday-Friday, 8:30am-4:30pm.

Compensation Range: The salary range for this position starts at $20.00

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time-off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Summary:

The Case Manager will serve as a key member on the Behavioral Health Home Team. This role will provide initial and ongoing outreach and support to potential and current clients. Serves as an intensive Case Manager to support, teach, advocate, and empower individuals with MH and/or co-occurring disorders; including developing person-centered recovery goals.

Essential Responsibilities and Target Outcomes:

• Performs comprehensive intake assessment that results in diagnosis and recommendations for psychiatric and substance abuse treatment for children, adolescents, adults and/or families and assists with appropriate referrals and linkage to others services, if appropriate.
• Develops achievable treatment plan goals with child, adult and or family; with measurable and behavioral objectives within designated timeframes.
• Monitors treatment progress and provides updates within identified timeframes and as necessary
• Performs individual, family and group treatment utilizing evidence based practices to facilitate positive strength-based change.
• Collaborates and coordinates with external agencies such as schools, PCPs, DCF, probation, court and other social service agencies in a timely manner.
• Responds to crisis situations and triages appropriately, communicating clearly with professionals –internal and external – to meet presenting client needs.
• Secures reimbursement by obtaining authorizations, providing accurate documentation and the submitting progress notes in a timely manner. Completes documentation within designated timeframes as established by CMHA and external regulatory agencies.
• Performs other related duties as assigned.

Education:

• Bachelor’s degree in behavioral health discipline
• Must be in actively in a masters level program focusing on degree in behavioral health discipline

Credentials and Licenses:

• Bilingual (Spanish/English) preferred
• CT Driver’s License

Experience:

• Successful experience working with the co-occurring population in individual and group treatment.
• Beginner to intermediate experience with Microsoft Office products including Word and Outlook.
• Experience in, or the ability to learn how to use an Electronic Medical Record (EMR) system which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes and discharge summaries.

Competencies: Behavioral Skill Sets

• Knowledge of physical, medical, and pharmacological issues related to substance abuse. Educates clients on issues associated with chemical dependency treatment using a harm reduction approach
• Knowledge of Mental Health Disorders and the evidence-based treatment methods to treat the various disorders (CBT, DBT, EMDR, ETC…).
• Ability to utilize the DSM-V and identify clinical diagnoses in formulation of appropriate Treatment for clients.
• Excellent communication skills, ability to press ideas clearly and objectively orally and in writing as necessary.
• Ability to maintain client confidentiality in accordance with CMHA policy, and state and federal regulations.
• Awareness/sensitivity to all types of issues related to client diversity.
• Effective interpersonal skills, ability to solve problems, use good judgment and work independently.
• Flexibility and ability to adapt creatively to stressful situations.

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually.
• Company paid Life Insurance and Long-Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members access to:
  • Student loan consolidation and refinancing.
  • Loan payoff projection dashboard.
  • Coaching and support via chat, email, and phone.
  • College cost calculator.
  • College financial planning.
  • 3 NHSC-approved sites for federal student loan repayment.
• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees’ access to:
  • Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
  • Automated reminders for annual (PSLF) recertifications to help you stay on track.
  • Resources and ongoing communications that make PSLF understandable.
  • The opportunity to receive the national average of $72,000.00 in forgiveness.

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org.