Case Manager

Be a part of our Mission!

The Alpha Resource Center of Santa Barbara County empowers individuals with intellectual and developmental disabilities (IDD) to thrive and make meaningful impact. Through supportive services, community engagement, and enriching programs, we help families, build opportunities, and cultivate a welcoming sense of belonging.

Perks and Benefits!

• Monday - Friday schedule
• Comprehensive health insurance (medical, dental, and vision)
• Up to 15 days of vacation and 10 days of sick leave within the first year! Plus holiday pay
• Retirement plan options with employer matching
• Internal promotions and growth opportunities
• Access to paid training and certifications
• Meaningful work that positively impacts the community
• Clear values and mission-driven organization

ESSENTIAL DUTIES and RESPONSIBILITIES

• Demonstrated competency and training in Behavior Management.
• Demonstrated competency in Participant-Centered Individualized Service Planning.
• Demonstrated competency and training in Service Coordination.
• Demonstrated understanding of the Delivery of Service System both local and statewide.
• Demonstrated competency in Outcome driven curriculum.

HEALTHY AND SAFE OPERATIONS

• Ensure that appropriate health, safety, licensing and service standards are remediated and met. Keep Program Manager and Facility Manager apprised of any potential hazards or safety concerns.
• Coordinate with Program Manager the maintenance of staff-to-participant ratio and assure coverage for planned absences.
• With Program Manager maintain effective communication and operating procedures to increase service efficiency and stability.
• Attend Program Leadership Team meetings and other meetings as requested.
• Promote a positive atmosphere for staff and participant growth and self-awareness.
• Keep abreast of developments in the field of developmental disabilities.

STAFF LEADERSHIP DEVELOPMENT

- Report to Program Manager regarding job description, specific duties and matters of personnel policy related to own employment and that of your direct-reports.

- Assume responsibility for social center staff including new-hire orientation, staff evaluations, and leadership training and development.

• Supervise team leads in the successful completion of the following:
• Maintenance of social center supplies;
• Maintenance of supply budget expenditures;
• Development of curriculum;
• Maintenance of schedule and dispersals;
• Maintenance of current participant outcome data tracking and reports;
• Development of new outcomes;
• Family-centered communication with family member(s) and/or care provider; and,
• Updating AIMS.

- Apprise Program Manager of trends in new training needs.

- Ensure direct and effective response to staff and participant requests, concerns and grievances.

- Ensure personal availability to all participants and staff.

- Promote the general goals and philosophy of Alpha Resource Center of Santa Barbara.

- Develop and maintain a high level of staff morale and promote service-wide unity of effort.

PARTICIPANT DEVELOPMENT

• Promote the Alpha Resource Center Adult Services Vision Statement.
• Assume responsibility for development, coordination, implementation and maintenance of participant-centered curriculum, including development of work, volunteer and community opportunities.
• Assume responsibility for developing participant work skills, promote opportunities for earned income.
• Assume responsibility for effective on-going communication with agencies, families, care providers and participants regarding service plans.
• Assume responsibility for coordination of assessments, evaluations and participant service plans and schedules.
• Assume responsibility for overall coordination of assigned social centers including case management for social center participants.
• Encourage participant independence and age-appropriate opportunities.

OTHER DUTIES

• Establish own professional goals within the priorities of Alpha Resource Center of Santa Barbara.
• Complete special projects and other duties as assigned by the Program Manager.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Social Center Team Leaders and Direct Support Professionals

HOURS OF WORK

Work hours will be fixed per the demands of the department. Regular attendance, punctuality and diligent work performance are expected and required.

Attendance at departmental meetings and general staff meetings is expected.

QUALIFICATIONS

The employee must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Appropriate training will be provided where necessary, and specific assistance in refreshing the employee in those areas where appropriate.

Eligible to work in the United States

Fingerprint clearance through DOJ

First Aid and CPR certification

Medical Clearance and negative for Tuberculosis

Valid CA driver license, reliable personal vehicle with evidence of insurance

Basic knowledge of office practices and office equipment

Ability to safeguard confidential information obtained during employment

Ability to work both individually and as a team member and prioritize work

Well-organized and able to respond effectively and constructively to a diversity of individuals and situations

Must be able to establish rapport and communicate with clients of diverse cultural, educational and mental and physical ability

EDUCATION and/or EXPERIENCE

B.A. in related field or a combination of education and experience; or four (4) years paid, full-time employment in the human services field, at least two (2) years directly with individuals with developmental and/or intellectual disabilities and at least one (1) year in a supervisory capacity.

First-aid and CPR certification

LANGUAGE SKILLS

The ability to read and speak English clearly is mandatory. The ability to speak Spanish is desirable but not mandatory. The ability to communicate information to other employees, clients, family members as well as management in a clear and concise manner is essential.

REASONING ABILITY

Employee is able to apply common sense understanding to carry out instructions, either written, oral, or diagram form. Must possess the ability to deal with problems involving several variables in any standardized situation. Must be able to prioritize tasks and activities in a manner consistent with direction from supervisor.

PHYSICAL DEMANDS

The employee must have the upper body strength to be able to safely lift and/or move up to 35 lbs. unassisted in a vertical lift, and be able to assist in mobilizing participants weighing up to 170 lbs. with assistance. Must be able to attend to personal hygiene and toileting needs for participants on an occasional basis.

The employee is regularly required to sit, walk, talk, and hear. The employee frequently is required to use hands to handle or feel equipment, paper, or files. The employee must be able to operate a computer keyboard as well as see a computer monitor display screen. The employee is occasionally required to stand, walk, kneel, squat and reach with hands and arms. Specific vision abilities required by this job include close vision.

This position requires the manual dexterity and adequate vision to read written materials, enter data into a computer, adequate hearing and verbal communication skills to conduct conversations (in person or on the telephone) and interact with staff and others to perform duties.

WORK ENVIRONMENT

The work environment would be generally described as an office setting with classroom facilities adjacent to the primary work area. Occasional trips off-site to work in a community setting are required. The ability to move within all of these areas is required in the execution of the employee’s functional activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and the illumination of the work area is primarily with fluorescent artificial lighting.

Pay: From $28.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Tell me about your experience working with individuals with Intellectual and Developmental disabilities.

Experience:

• Case management: 1 year (Required)

License/Certification:

• CDL (Required)

Work Location: In person