Case Manager

About Community Collaboration of Delaware

Community Collaboration of Delaware (CCD) is a nonprofit organization dedicated to empowering individuals and strengthening communities through recovery support, prevention, education, and advocacy. CCD operates multiple FSARR-certified recovery residences and provides recovery support services for individuals affected by substance use disorders.

We believe recovery is possible for everyone and are committed to providing safe, structured, recovery-oriented environments where individuals can build meaningful, healthy, and productive lives.

Position Summary

The Case Manager provides case management, care coordination, recovery planning, and recovery support services to residents participating in CCD's CARE (Community Advocacy & Recovery Empowerment) Program. Operating within a Social Model of Recovery framework, the Case Manager develops therapeutic and recovery-oriented working relationships with residents, supporting them in identifying goals, accessing resources, building recovery capital, and progressing toward greater independence.

This position is primarily assigned to CCD's women's recovery residences. Experience working with women in recovery and an understanding of the unique needs, experiences, challenges, and strengths of women in recovery are strongly preferred.

The Case Manager serves as a primary point of contact for assigned residents and is responsible for coordinating services across CCD's recovery residence continuum, including Level 3 and Level 2 houses. Responsibilities include resident screening and admission, assessment, recovery planning, care coordination, discharge planning, facilitation of recovery-oriented and life skills programming, resident accountability, and collaboration with treatment providers, probation officers, employers, and other community partners.

Key Responsibilities

Recovery Planning and Care Coordination

· Conduct assessments, intakes, and resident orientations

· Develop, implement, monitor, and revise individualized recovery plans

· Coordinate care with treatment providers, probation officers, TASC, healthcare providers, employers, and community partners

· Assist residents in accessing housing, healthcare, employment, education, benefits, and recovery supports

· Develop discharge and transition plans that support long-term recovery

Recovery Programming and Resident Engagement

· Facilitate recovery-oriented, psychoeducational, and life skills groups

· Facilitate MORE, Living Skills, and other approved curricula

· Conduct house meetings and structured resident activities

· Promote resident engagement in treatment, recovery support meetings, employment, education, and community involvement

· Support overdose prevention and recovery education activities

Recovery Residence Operations

· Conduct room inspections and monitor compliance with house standards

· Support resident accountability and adherence to program expectations

· Administer urine drug screens and breathalyzer tests

· Respond to resident crises and behavioral concerns using trauma-informed approaches

· Transport residents to appointments and approved program activities when needed

· Assist with overdose response and administer naloxone when trained and authorized

Documentation and Compliance

· Maintain timely, accurate, and objective documentation

· Utilize electronic health record systems and other technology platforms

· Complete incident reports, progress notes, and other required documentation

· Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policies

Qualifications

Required

· High school diploma or GED

· Valid driver's license and acceptable driving record (no more than two points)

· Ability to transport residents using CCD vehicles

· Ability to pass criminal background screening and drug screening

· Ability to work effectively within a structured residential environment

· Strong communication, organizational, and interpersonal skills

· Ability to maintain professional boundaries while building rapport with residents

Preferred

· Associate's degree in human services, behavioral science, or related field

· Experience providing case management, recovery support, behavioral health, or substance use disorder services

· Certified Peer Recovery Specialist (CPRS)

· Experience facilitating groups

· Experience working in recovery housing or residential settings

· Experience working with women in recovery

· Minimum of two (2) years of continuous recovery from a substance use disorder

· Active participation in community-based recovery supports and a demonstrated commitment to maintaining personal recovery.

· Ability to serve as a positive recovery role model for women participating in residential recovery services.

Why Join CCD?

· Meaningful work that changes lives

· Recovery-oriented organizational culture

· Professional development opportunities

· CPRS certification support

· Supportive team environment

· Opportunity to help shape and strengthen recovery services in Delaware

· Health insurance

· Vision insurance

· Life insurance

· Paid time off

· Paid holidays

Community Collaboration of Delaware is an Equal Opportunity Employer.

Required Attachments: Resume

Pay: From $21.75 per hour

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Short Answer: 6. Please briefly describe your current involvement in recovery and the supports, activities, relationships, or practices that help you maintain your recovery.
• Short Answer: 7. What interests you about working with women in recovery within a residential recovery housing program?
• Short Answer: 8. In one or two sentences, what do you believe is the difference between supporting someone in recovery and enabling or rescuing them?
• Short Answer: 9. What else you would you like us to know about your qualifications, experience, recovery journey, or interest in this position?
• Yes/No: 1. Valid driver's license?
• Yes/No: 2. Acceptable driving record?
• Yes/No: 3. Able to work evenings/weekends?
• Yes/No: 4. Comfortable in a structured residential recovery environment?
• Multiple Choice: 5. Years of continuous recovery?

a. Less than 1 year
b. 1 – 2 years
c. 2 – 3 years
d. 3-5 years
e. 5+ years

Work Location: In person