Case Manager, Adults

POSITION TITLE: SERVICE COORDINATOR, ADULTS

Non-Exempt salary (37.5 hours per week) Collective Bargaining Position

Location: San Jose, CA

[x ] Regular [ x] Full-Time

Join San Andreas Regional Center – Where Every Role Matters.

San Andreas Regional Center (SARC) is one of 21 regional centers in California, funded by the State and rooted in the values of the Lanterman Act. As a community-based nonprofit, we are dedicated to supporting individuals with developmental disabilities in living full, independent, and inclusive lives.

Join a diverse, mission-driven team that is passionate about making a meaningful difference every day. If you care deeply about equity, advocacy, and social impact— SARC is the place for you.

Job Summary:  While maintaining good public relations and implementing the goals and vision of the regional center, this position is responsible for providing and coordinating services to adult individuals in accordance with the provisions of the Lanterman Developmental Disabilities Services Act, and policies established by the San Andreas Regional Center Board of Directors. Adult Service Coordinator’s primary role is ensuring that individuals have access to services that enable them to reside in the least restrictive community setting consistent with their choices and abilities.

Essential Job Functions:

• Conduct required visits and meetings to gather data and produce initial and/or ongoing assessments of needs for services
• Coordinates the Person-Centered Planning process with individuals and their families
• Develops the Individual Program Plan (IPP)
• Counsels’ individuals concerning identification and achievement of personal goals
• Advocates with individuals /families to assure provision of needed services
• Initiates and follows up on referrals to service providers and community resources
• Identifies areas of unmet needs
• Performs tasks which relate to fiscal and accountability requirements
• Completes all required caseload documentation
• Develops expertise in accessing generic resources
• Assures that all individuals and families are informed verbally and in writing of their right to appeal every time a decision is made to change, alter, or deny a service
• Knows Title 17 and Title 22 licensing and DDS requirements
• Knows all resources that serve our individuals who reside in various counties
• Intervenes effectively in crisis situations to eventually effect stability
• Monitors residential care facilities in compliance with Title 17 regulations
• Performs annual and quarterly visits as required.
• Monitors Day Programs and other adult services (Independent Living Skills/ILS), Supported Living Services/SLS, employment services, and housing services to assure quality provision of services
• Evaluates conservatorship requests and submits reports to the appropriate parties as designated.
• Service Coordinators are mandated reporters for both CPS and APS.
• Serving as liaison to service providers including care homes, day programs, and other community agencies
• Service Coordinators will have court involvement on a case-by-case basis, which includes attending, participating, and providing progress reports to the courts.
• Service Coordinator handles fiscal responsibilities such as social security benefits in collaboration with fiscal department.
• Oversee judicial involvement cases.
• Collaboration of several agencies to ensure seamless accountability of service delivery.
• Conducts required home visits and meetings in various settings

Education/Experience: A Bachelor’s Degree in social work, rehabilitation counseling or a related field from an accredited college or a Bachelor's Degree in Social Work plus four years of experience. The specific field of study for the Bachelor's Degree and the post Bachelor's years of experience may be waived only by the Executive Director if needed by the agency to meet a special need, e.g. services to specific cultural or monolingual groups.

Special Skills and Knowledge: Knowledge of principles, objectives and techniques of social work; individual and group behavior, human growth, development of family relationships; medical-psycho-socio-economic factors affecting individuals and families; techniques of intervention, referral and follow-up to community resources and facilities and various community organizations, and how to intervene constructively on the client's behalf. Ability to relate in a constructive and enabling manner to a wide variety of individuals and organizations; ability to relate in a positive manner with supervisor, co-workers, and others in the agency and community; establish and maintain rapport with clients and their families; prepare and present oral and written reports; maintain case records in a clear, concise, appropriate and timely manner.

Other: Use of an automobile, possession of a valid driver's license and automobile liability insurance for the minimum amount prescribed by law, OR ability to provide for independent transportation.

We offer a competitive benefits package designed to support your health, well-being, and future.

Employees receive free medical coverage (yes, free for employees!), along with free dental and vision insurance for your dependents.

Our benefits include a CalPERS pension plan, offering rare, long-term financial security through a lifetime pension, excellent health benefits, and overall career stability. Additional benefits include a 403(b) retirement plan, flexible spending accounts, and an Employee Assistance Program (EAP).

You'll also enjoy:

• Five days of paid education leave per fiscal year
• Vacation time, sick leave, 12 paid holidays and 2 floating holidays!
• Life insurance, with options for additional coverage
• Access to an employee discounts portal full of great deals
• We offer flexible work schedules and select hybrid positions, promoting a healthy and balanced work-life experience. And that’s just the beginning — explore the full list of benefits on our careers website! (**Benefits apply to eligible employees.)

Job Type: Full-time

Pay: $6,101.00 - $7,422.00 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person