Case Manager/ Assistant Business Office Manager

Case Manager/ Assistant Business Office Manager

Mira Vista Care Center | Mount Vernon, WA

Where Clinical Excellence Meets Compassion—and Your Career Grows With It

At Mira Vista Care Center, we don’t just provide care—we create a community where residents thrive and team members feel valued, supported, and empowered. We are seeking a detail-oriented, driven, and collaborative Case Manager / Assistant Business Office Manager who thrives in the fast-paced world of skilled nursing and managed care coordination.

If you’re passionate about delivering exceptional outcomes, navigating the complexities of managed Medicare, and being part of a leadership team that truly makes a difference, we want to meet you.

Why Mira Vista Care Center?

• Reputable, resident-focused facility with a commitment to quality outcomes and service excellence
• Supportive leadership team that values accountability, collaboration, and growth
• Fast-paced, dynamic environment ideal for motivated professionals
• Opportunities for advancement within a growing organization
• Culture built on respect, integrity, and compassion

Position Overview

This unique dual-role blends clinical coordination, payer management, and business office support, playing a key role in the financial health of the facility and the care journey of our residents.

You will act as a liaison between clinical teams, insurance providers, and families, ensuring accurate authorization management, seamless admissions, and strong reimbursement outcomes—while also supporting Business Office operations.

Key ResponsibilitiesManaged Medicare / Case Management

• Coordinate all aspects of Managed Medicare authorizations and case management
• Communicate with insurance companies to secure timely approvals and continued stays
• Track and manage length of stay, authorizations, and payer requirements
• Collaborate with interdisciplinary team to ensure appropriate utilization and discharge planning
• Review clinical documentation to support medical necessity and reimbursement
• Maintain strong relationships with payers and referral partners

Assistant Business Office Manager Duties

• Support billing, collections, and insurance follow-up processes
• Assist with accounts receivable oversight and payer issue resolution
• Ensure accurate documentation for billing compliance
• Help manage resident accounts and financial communication with families
• Partner with the BOM to optimize cash flow and operational efficiency

What We’re Looking For

• Experience in skilled nursing, post-acute care, or healthcare case management
• Familiarity with Managed Medicare (HMOs), authorizations, and payer processes
• Highly organized with strong attention to detail and sense of urgency
• Ability to multitask, prioritize, and thrive under deadlines
• Excellent communication skills—able to work with clinical teams, families, and insurers
• Team-oriented mindset with a proactive, problem-solving attitude

Preferred:

• Previous experience as a Case Manager, or Business Office professional in Medical Environment

What Success Looks Like in This Role

• Length of stay is well-managed with optimal outcomes for residents and facility
• Billing processes run smoothly with strong AR performance
• Clinical and financial teams are aligned and working collaboratively
• You are seen as a go-to resource and a key driver of operational success

Join a Team That Makes an Impact Every Day

At Mira Vista Care Center, your work directly affects both resident outcomes and organizational success. This is more than a job—it’s an opportunity to lead, grow, and make a measurable difference.

Apply Today

If you're ready to bring your expertise, energy, and passion to a facility that values what you bring to the table, we’d love to connect.

Pay: $26.00 - $31.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person