Case Manager- Expanded In-Home Services for the Elderly

Join Our Team as a Full Time Case Manager!

Are you passionate about supporting the elderly population, and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager within our Expanded In-Home Services For the Elderly Program.

• Wage: $29.00 per hour
• Schedule: 8AM to 4PM ET, Monday- Friday
• Location: 1505 Kellum Place, Suite 100 in Mineola NY

What drives the core purpose of this job:

The Case Manager provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan.

What are the key Responsibilities:

• Provide a comprehensive in-home assessment and reassessment of the client and client support systems.
• Develop and implement a care plan with the client and his/her family when needed, to address unmet needs to assist them to live safely in their own homes.
• Complete screening for benefit/entitlement programs.
• Identify client need for additional services and make appropriate client referrals.
• Provide crisis intervention services when needed, for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response.
• Ensure client contact every two (2) months, including case managed clients receiving home-delivered meals.
• Monitor and follow-up on service delivery and client status as required by state guidelines.
• Reassess clients annually or upon the occurrence of an event that results in a change in circumstances.
• Record all client and related information in the PeerPlace database in a timely manner as required by NY State regulations.
• Assist with answering phones and other office duties when needed.
• Perform all other duties as determined by Supervision and EAC NETWORK Administration.

What key knowledge, skills, and abilities are required to excel in this role:

• Bachelors degree in a human service field such as social work, gerontology, human services, sociology, psychology or nursing required.
• Ability to communicate with and understand the needs of the elderly.
• Must be able to lift 30-50 lbs. if necessary.
• Must possess knowledge of Nassau County services and needs of the geriatric population.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software and ability to utilize a laptop computer necessary to perform work assignments.
• Must have access to automobile and possess valid NYS Driver's License and adhere to all safety rules of the road exercising appropriate driving judgment.
• Must complete an online Case Management Certification within five (5) months from the date of hire and receive sixteen (16) hours of ongoing education in subjects related to the performance of job responsibilities.

What We Offer:

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.