Job Summary:
Seeking an experienced case manager with +5 years of experience in an acute hospital setting.
Qualifications:
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Experience
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5+ years of experience in managed care
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Substantial clinical experience
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Education
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Bachelor's degree (required)
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Masters (preferred)
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Licensing
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Foreign Medical Graduate or Registered Nurse (preferred)
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CCM (Certified Case Manager) (preferred)
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ACM (Accredited Case Manager) (preferred)
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Bilingual (English/Spanish) (preferred)
Responsibilities:
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Performs and documents patient assessment within 24 hours of admission
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Checks prior authorizations initiative by admitting
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Knowledge navigating and using payer portals
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Performs concurrent reviews
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Contacting all HMO’s on a daily basis and provides clinical information to obtain insurance authorization for the patient’s admission and continued stay
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Indicates the appropriate level of care and utilization of services needed
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Establishes criteria for medically necessary services
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Knowledgeable of Milliman Care and Interqual Guidelines
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Develops a plan of care for patients from admission to discharge.
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Promotes the most efficient and cost-effective use of services
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Curtails the performance of inappropriate and/or duplicate services
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Encourages standardization of medical practice patterns
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Enhances the quality of healthcare
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Performs concurrent reviews for patients to ensure that extended stays are medically justified and are documented in patient's medical records.
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Calculates and manages the lengths of stay and continued-stay days for patients.
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Evaluating the patient’s condition and readiness for discharge planning
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Develops discharge plans
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Communicate and assist the physicians in the planning and coordination of patients discharge planning
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Management of transfer procedures
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Management of the guardianship process
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Able to discuss and educate patient/family regarding discharge planning and resources available after discharge. Clearly specifies all the information discussed with the patient and/or family regarding the patient’s discharge plan.
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Participates in PI programs through the identification of opportunities for improvement, data collection, evaluation of findings, improving the process, applying knowledge and incorporates into practice
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Scheduling Peer-to-Peer reviews with payors
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Proactively identifying and resolving issues that could lead to denials
Skills:
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Familiarity with Medhost electronic medical records
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Extensive medical knowledge
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Self-driven (work and education)
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Keeps knowledge up to date by reading literature and participating in outside continued education meetings, training, and conferences
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Working knowledge of regulatory agencies
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Excellent human relations and communication skills (verbal and written) to maintain good rapport and effective working relationships with medical staff, nursing staff, and other ancillary department staff throughout the hospital
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Excellent organizational skills and attention to detail
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Ability to convey care plan to physicians and the medical team
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Proficient with Microsoft Office Suite or related software.
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Integrity
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