Case Manager-Housing & Employment-$24 hr. + Incentive Bonuses-F.T., in-person

We are growing! Come join our amazing team and amazing culture!

Supportive Housing & Employment Case Manager

About Us

At Consistent Care, we strive to create a community where everyone is listened to, respected, and supported to reach their full human potential. Our six core values guide how we serve our clients and each other:

• Innovation: Think creatively with the end in mind
• Persistence: Where others give up, we thrive
• Compassion: Walk beside those who need us with grace and respect
• Collaboration: It’s all about relationships
• Hope: Plant seeds of hope and nurture growth
• Respect: Treat others with dignity

If you are passionate about empowering individuals to achieve stable housing and meaningful employment, and thrive in a collaborative, community-focused environment, this role is for you.

Position Summary

The Housing & Employment Case Manager works directly with clients to identify opportunities, develop individualized plans, and provide guidance to secure permanent housing and gainful employment. This position combines office-based responsibilities with fieldwork in the Tacoma community and requires strong problem-solving skills, empathy, and the ability to inspire hope.

Key Responsibilities

• Communicate effectively with clients, referral sources, and community partners.
• Maintain current knowledge of FCS housing and employment services and procedures.
• Work with clients to identify opportunities, develop goals, and implement individualized housing & employment plans.
• Assist clients with housing applications, supportive/subsidized housing paperwork, and the employment application process.
• Prepare clients for job interviews and provide training as needed.
• Maintain accurate client records and case notes in compliance with HIPAA guidelines.
• Monitor client progress and revise plans as necessary to ensure success.
• Attend program-related community, coalition, and committee meetings as assigned.
• Conduct crisis interventions when necessary.
• Collaborate with other case managers to ensure coordinated and effective service delivery.
• Continually survey the job market and housing resources to support client goals.

Required Qualifications

• Bachelor’s degree in human services or related field, or equivalent combination of education and work experience.
• Experience in social services or case management, including familiarity with case planning and documentation.
• Knowledge of local housing and employment resources.
• Experience working with individuals experiencing homelessness or housing instability preferred.
• Proficiency in Microsoft Word, Excel, and other standard office applications.
• Valid driver’s license, proof of insurance, and reliable transportation.

Physical & Environmental Requirements

• Ability to remain stationary for portions of the day (>50%) and move throughout office and community locations.
• Frequent use of computer, office machinery, and communication devices.
• Ability to observe and assess clients in their living spaces.
• Occasional lifting of up to 25 lbs.
• Local travel and outdoor work are required; exposure to weather is expected.

Mental & Emotional Requirements

• Strong time management and organizational skills.
• Adaptable to changing schedules and priorities.
• Effective problem-solving and decision-making skills.
• Emotional resilience and professionalism in high-stress situations.

Why Join Consistent Care?

At Consistent Care Support Services, your work has a visible, lasting impact. You’ll help clients secure stable housing, meaningful employment, and a pathway to independence — while being supported by a collaborative, values-driven team.

Equal Employment Opportunity

Consistent Care Support Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information

This position requires reliable transportation for travel and occasional client transport as assigned.
Employment with Consistent Care Support Services is “At-Will” and subject to applicable state and federal employment laws.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Case management: 4 years (Required)

Location:

• Tacoma, WA 98409 (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person