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Case Manager-Mobile Crisis Outreach (Mon-Fri; day shift or night shift)

**MUST apply online at our website: https://gulfcoastcenter.e3applicants.com/careers

Job Title: Case Manager-MCOT (Mon-Fri; day shift or night shift)

Location: Brazoria and Galveston Counties

FLSA Status: Non-Exempt

Working Status: Full-time w/benefits

Summary:

Reporting to the Crisis Services Director, Crisis Outreach staff are responsible for providing rapid response mobile crisis services in the community for a two county area. Work will involve providing crisis assessment and intervention services to both adults and children experiencing mental health and substance use crisis. This position will also provide intensive crisis follow up services at a determined frequency until crisis customers are no longer in crisis and they are successfully transitioned to regular Center or community services. The crisis follow up services will include crisis follow up contacts, rehabilitative skills training, family education, community resource referrals and transportation to community resources necessary for crisis stabilization and continuity of care.

Additional responsibilities include providing services to individuals in the Crisis Respite Program by assisting with assessing, recovery planning and rehabilitative services to assist respite customers in the crisis stabilization process.

Crisis staff will also respond to calls from law enforcement, jails or judges requesting assistance with mentally ill and/or IDD individuals in need of jail diversion. Crisis staff will assist the jail diverted individuals with crisis assessment, LOC5 enrollment, linkage to clinic enrollment, referrals and follow up services.

Crisis team members must embrace the concept of teamwork, trauma informed care, jail diversion as well as collaborative documentation. Crisis staff will need to have effective communications in dealing with law enforcement, local hospitals, judiciary and other social service agencies to resolve the crisis needs of the customers. Must be able to work under pressure with stressful situations while maintaining a professional manner.

Staff will adhere to GCC training requirements as well as to state and federal regulations, including program billing/clinical documentation practices and other contractual obligations and requirements.

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center defines diversity broadly including, but not limited to, race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, and age. Gulf Coast Center embraces trauma sensitive and informed practices, provides suicide safer care, and fosters a safe and compassionate environment that promotes racial and health equity.

Required Education:

  • Bachelors degree from an accredited college or University in the Behavioral Science field of study.

Preferred Education/Licensure/Certifications:

  • N/A

Required Licensure/Certifications:

  • N/A

Required Experience:

  • N/A

Preferred Experience:

  • N/A

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Mileage reimbursement
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

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