Case Manager (RN), Case Management

•

The Registered Nurse (RN) Case Manager (CM) is responsible for coordinating the care and service of selected patient populations through the acute care episode transitioning the patient across the continuum. The CM works collaboratively with interdisciplinary teams; both internal and external to Hendrick Medical Center (HMC); to improve patient care through effective utilization and monitoring of healthcare resources. The CM assumes a leadership role to achieve desired clinical; financial; and resource outcomes.
JOB REQUIREMENTS
Minimum Education
Graduate of an accredited School of Nursing
Minimum Work Experience
3 years clinical experience as a staff nurse in an acute care hospital with Charge/Nurse Manager experience beneficial
Required Licenses/Certifications
Registered Nurse
Certification through Commission for Case Manager (CCM) or American Case Management Association (ACMA) within 2 years of hire
BLS
Required Skills; Knowledge; and Abilities
Ability to demonstrate advanced communication and interpersonal skills with all levels of internal and external customers; including but not limited to medical staff; patients and families; clinical personnel; support and technical staff; external agencies; and members of the community
Ability to engage in complex clinical decision-making
Ability to show strong commitment to interdisciplinary collaboration and communication
Ability to demonstrate strong computer skills
Ability to demonstrate strong critical thinking and analysis skills and conflict resolution skills
Ability to demonstrate excellent human relations skills
Ability to show creative problem solving.
Ability to be proficient with organization and planning
Ability to show initiative and work with no supervision
Ability to tolerate frequent interruptions and demanding workload
Proficient in Allscripts EMR; Allscripts CM software program; Milliman Care Guidelines (MCG); IDX and 3M within 6 months
Designated Driver
No
OSHA Category
2 - Medium Risk