Case Manager: Social Worker or Family Navigator
Territory: Palm Beach County
Alzheimer’s Community Care (“ACC”) is a non-profit organization providing support and services to families, caregivers, and patients with Alzheimer’s disease and related disorders.
Position Overview
The Case Manager is a professional who utilizes social work skills that contribute to the emotional well-being and accessibility of supportive services for families, caregivers, and patients with Alzheimer’s disease and/or other conditions resulting in dementia. This position is responsible for assessing the patient, the caregivers, regarding their emotional and physical needs. The Case Manager provides guidance, including emotional support for families and other supportive systems, and consults with, refers families to, and follows up with appropriate resources. This professional also interacts with the patient’s physician or other community agencies to reduce hazards, gives, arranges for, teaches, and/or supports the care of Alzheimer’s patients and caregivers in a crisis situation, acts as a resource for the community.
Responsibilities
- Assess patients and caregivers regarding emotional and physical health needs and existing or potential hazards due to the disease
- Provide guidance, including emotional support for families and referrals to other support systems
- Consult with, refer families to, and follow up with appropriate resources
- Interact with the patient’s physician or other community agencies to optimize safety
- Participate in outreach, networking, and education in the community to increase community awareness of Alzheimer’s Community Care and its dementia-specific services
Requirements
- Bachelor’s degree in social work, psychology, or 4 years in related social service field
- A minimum of two years experience of direct case management experience in a long-term care environment, either community-based or residential (waived with Bachelor’s degree in related field)
- A Master’s degree may be substituted in lieu of the minimum experience requirement
Additional Requirements:
Skills:
- Excellent verbal, written, and presentation skills
- The ability to prioritize work schedule to successfully meet established deadlines and goals
- Excellent time management skills
- Competent in Microsoft Office suite products (Word, Excel, Outlook, PowerPoint)
- Work independently and as part of a team
- Possesses knowledge and ability to provide comprehensive care management, including knowledge of the community and home health services, public health science, and the long-term care continuum of community-based, home, and institutional services
- Comfortable with public speaking and community teaching
- Must be able to enhance the image of the organization in person, by telephone, and in written communications
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employer-Paid Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan with Employer Matching
- Health Savings Account (HSA)