Case Processing - Immigration Consultancy

Case Processing Executive – Immigration Consultancy

Position Overview:
The Case Processing Executive is responsible for managing, preparing, and submitting immigration applications for clients across multiple countries. This role ensures accuracy, compliance, and timely processing of all documents while maintaining professional communication with clients, employers, and immigration authorities.

Key Responsibilities:

• Review clients’ profiles and assess eligibility based on program requirements.
• Prepare, compile, and verify all necessary documents for visa and immigration applications.
• Coordinate with clients to collect missing documents, forms, and signatures.
• Fill out application forms, prepare cover letters, and ensure all files meet immigration standards.
• Submit applications to embassies, immigration authorities, and partner companies as required.
• Track and monitor application status, ensuring timely follow-ups and updates.
• Maintain accurate client records in the CRM/system.
• Communicate professionally with clients regarding their case stage, additional requirements, and timelines.
• Coordinate with internal departments such as Sales, HR, and Operations for smooth case progress.
• Ensure compliance with immigration rules, policy updates, and country-specific regulations.
• Handle escalations related to documentation, delays, or technical issues in a professional manner.
• Maintain confidentiality and adhere to company policies at all times.

Skills & Qualifications:

• Minimum 1–3 years of experience in immigration processing or related field (preferred).
• Strong knowledge of visa types, immigration procedures, and documentation.
• Excellent communication skills—written and verbal.
• Strong attention to detail and high level of accuracy.
• Ability to multi-task, prioritize, and work under pressure.
• Proficiency in MS Office and CRM tools.
• Strong organizational and follow-up skills.
• Ability to work independently and within a team.

Additional Requirements:

• Familiarity with Europe, Canada, UK, New Zealand, and Gulf visa processes is an advantage.
• Ability to handle multiple cases simultaneously.
• Professional attitude and client-focused approach.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month