Casework Supervisor (CYF) - Services to Adolescents Unit

Application deadline is May 29, 2026 at 5:00 PM EST. Applicants will not be contacted until after this date. Internal applicants will be considered before external applicants.

Monday-Friday Day Shift (in person)

Pension retirement plan [20 years of service = full retirement at age 55 OR age 60 with any # of years].

Vested at five years.

Internal growth opportunities!

Low-cost Medical/Prescription/Dental/Rx all offered at one rate (% of salary)

PPO or High Deductible PPO plan with employer HSA contribution

17 paid holidays

Salary: New employees will receive the minimum starting salary for this position. The starting salary is non-negotiable.

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant’s education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources at dhsjobs@norcopa.gov or 610-829-6381.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE
The County Casework Supervisor – Services to Adolescents Unit position regularly supervises up to five (5) full-time caseworkers responsible for providing services to adolescents and their families with children reported to be neglected, dependent, or out of parental control.

SUPERVISION RECEIVED
This position reports directly to a Program Director.

SUPERVISION EXERCISED
This position is responsible for regular supervision of up to (5) full time caseworkers in the Services to Adolescents Unit.

ESSENTIAL DUTIES OF THE POSITION
Directs, plans, and coordinates the work of caseworkers via individual case conferences and unit meetings.

Reviews case assignments through direct observation and review of paperwork in order to ensure provision of services to compliance with state and federals regulations and agency policy and procedure.

Participates in agency and interagency staffing, administrative meetings, unit meetings, court hearings, multi-disciplinary team meetings, etc. to ensure service provision.

Assigns cases received from other Children, Youth & Families units and reviews and approves the transfer and closing of cases within the unit.

Reviews Family Service Plans, Child Permanency Plans, Court Reports, Case notes and other written materials for content and accuracy.

Functions as a back-up to the caseworker and handles cases in the absence of the worker.

Assists caseworkers in the performance of their duties and, in select situations, intervenes with families and the community and obtains judicial intervention in emergency protective situations in select situations.

Orients and trains new agency staff and provides ongoing staff training.

Participates in the provision of ongoing staff training and development to develop expertise and factual knowledge.

Serves as agency representative or liaison with community groups and service providers and educates the public in regard to agency policy and program.

Acts as liaison between administration and casework staff and effectively communicates with both.

Reviews and approves invoices for purchased services authorized on the clients’ behalf.

Grants vacation, personal and compensatory leave, while assuring adequate unit coverage.

Completes probationary, annual and interim performance evaluations for all supervisees in the unit.

Prepares reports and correspondence as needed or requested and maintains necessary records as required.

Maintains professional growth and development via trainings, seminars, conferences and through review of current professional literature.

• An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE – Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR

Any equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the basic principles of supervision.

Knowledge of current case management and social work principles, practices, and methodology.

Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged, and others.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of the rules, regulations, policies, and procedures that relate to the provision of social services.

Knowledge of the regulations governing the provision of foster care, permanency services, concurrent planning, and adoption, and interprets these to all agency staff.

Knowledge of current social, economic, and health problems and available resources.

Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.

Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.

Ability to orient and train subordinates on rules, regulations, policies and procedures and provide technical assistance.

Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.

Ability to clearly express ideas verbally, and in writing.

Ability to maintain confidentiality at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: HUMAN SERVICES
PAY GRADE: HS-38B
UNION STATUS: NON-UNION

Updated August 2023

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person