Caseworker 2 (CYF) - CPS Intake

Application deadline is May 8, 2026 at 5:00 PM EST. Applicants will not be contacted until after this date.

There are multiple vacancies.

Monday-Friday Day Shift (in person)

Pension retirement plan [20 years of service = full retirement at age 55 OR age 60 with any # of years].

Vested at five years.

Internal growth opportunities!

Low-cost Medical/Prescription/Dental/Rx all offered at one rate (% of salary)

PPO or High Deductible PPO plan with employer HSA contribution

11 paid holidays

Salary: New employees will receive the minimum starting salary for this position. The starting salary is non-negotiable.

Application Requirements

BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU

For questions regarding this posting, please contact County of Northampton Human Resources at dhsjobs@norcopa.gov or 610-829-6366.

Job Description

GENERAL PURPOSE
The Caseworker 2 – CYF CPS Intake position is a fulltime professional casework position responsible for the provision of a full range of social services to children and families in need of Children, Youth and Families’ assessment and/or services.

SUPERVISION RECEIVED
This position reports directly to the County Casework Supervisor or Program Specialist/Manager.

SUPERVISION EXERCISED
This position does not exercise supervision over other functions.

ESSENTIAL DUTIES OF THE POSITION
Establishes a professional relationship engaging all family members, including resistive, unmotivated and sometimes hostile clients, recognizing and respecting individual, family and cultural values.

Works directly with all family members, as well as others involved with the family, in a comprehensive family-focused assessment to determine the safety and risk of the children and the strengths and needs of the family.

Provides direct services to children and families or refers them to other social services agencies or community resources to address the needs of the clients.

Prepares all required documents and correspondence as mandated by federal and state law, regulations, county and departmental policies and procedures.

Provides transportation, as necessary, for parents and/or children. Arranges and supervises family and sibling visits for children placed outside their family home.

Participates in court hearings, internal and external meetings, and contacts for purposes of promoting a safe and permanent outcome for children under supervision.

Reviews all case assessments and investigative assignments with supervisor as needed.

Reviews all cases accepted for service with supervisor as needed.

When appropriate, schedules and presents cases for agency staffing and/or Multi-Disciplinary Team.

Provides scheduled in-day coverage to address emergent situations within the division.

Interprets agency mandates to other professionals, community, and other interested parties to promote the mission of the agency.

Acquires and maintains Direct Service Worker certification, professional growth and development via seminars, conferences and webinars.

• An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE – Six months of experience as a County Caseworker 1; OR

Successful completion of the County Social Casework Intern program; OR

A bachelor's degree with a social welfare major; OR

A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency; OR

Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of current social case management principles, techniques and methods.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of current social, economic, and health problems and their impact on the growth and development of people.

Knowledge of individual and group development and behavior and ways of working effectively with adults and children who have social, economic, emotional, or health problems.

Knowledge of social welfare policy and law as they relate to agency function and purpose and societal structures.

Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, mentally disabled, emotionally troubled, and economically disadvantaged.

Ability to learn, interpret, and apply relevant laws, regulations, and policies governing agency services.

Ability to learn how to conduct individual and family interviews and to use them to identify individual and family problems.

Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies, and institutions, and the general public.

Ability to plan and organize work, prepare adequate records and reports, set priorities, and learn to maintain a caseload in an effective and timely manner.

Ability to plan, organize, and direct the work of others.

Ability to clearly express ideas verbally and in writing.

Ability to maintain confidentiality at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: PS-35
UNION STATUS: PSSU

Created August 2023

Benefits:

• 457(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person