Caseworker-Port Orange

Reporting to the Eligibility Manager, the Caseworker for Medicaid and Disability will complete tasks related to securing eligible healthcare funding for patients through programs such as Medicaid, Social Security, County Indigent, and other available funding sources. This role involves helping patients and their families complete necessary forms, applications, and paperwork. Caseworkers will screen patient eligibility in-person, bedside and via phone, determining their qualification for various Federal, State, and County programs, including Medicaid, Disability, and ACA Marketplace Insurance. The schedule is Monday-Friday 8:00am-4:30pm EST.

Responsibilities

• Complete approximately 5-8 new self-pay screenings bedside daily
• Collect all required documentation and review patient information to determine patient’s eligibility
• Perform all discharge screenings by phone
• Provide program options that HealthFund Solutions can assist in applying for the patient
• File all applications that the patient might be eligible for within 24 hours
• Follow-up on all pending documents for each file
• Follow-up on previously filed applications until approved
• Review all documents before sending to Federal/State/or County agencies for accuracy and completeness
• Submit required documentation
• Immediately after screening the patient, IF they meet sponsorship qualifications send referrals to Sponsorship
• Review application denials with management
• Maintain accurate files & notes on actions taken to be recorded in hospital software and HealthFund Solutions database
• Communicate with patients and hospital staff (written and verbal)
• Maintain and update database as new information becomes available
• Manage large caseload to completion
• Develop and retain a professional relationship with HFS staff and hospital staff
• Will require working evenings, weekends, and some holidays
• Other duties assigned by Management

Qualifications & Skills:

• Highschool required
• Associate’s degree preferred
• Thorough knowledge and understanding of Florida Medicaid eligibility criteria
• Full Cycle Florida Medicaid application experience preferred
• Disability application experience preferred both Medicaid and Social Security
• Ability to maintain and respect confidentiality and HIPAA guidelines
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managers ability to read and comprehend simple instructions
• Ability to self-direct work
• Effective stress coping skills
• Bi-lingual with Spanish preferred
• Ability to communicate clearly and concisely is required
• Excellent verbal and written communication skills
• May require working evenings, weekends, and some holidays
• Experience with Florida Family Medicaid, Medicaid Disability, Social Security Disability and filing DCF applications preferred
• Florida DCF experience a plus

NOTE: This job description is not intended to be all-inclusive. Employees may perform other duties as required to meet the ongoing needs of the organization. All candidates must successfully pass a national background check and a 12-panel drug screening. HealthFund Solutions is a drug-free workplace.

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status