Caseworker - Satellite Office

Position Summary

The Jefferson County Attorney’s Office Division of Child Support is hiring a caseworker in our Satellite Office located in the Jefferson County Judicial Center. Caseworkers act as a liaison between the Child Support Division and the Jefferson County Family, Circuit and District Court Clerk’s office to ensure effective operations.

Responsibilities and Duties

· Handles telephone calls and requests from customers, Assistant County Attorneys, child support administration, members of the private bar, child support employees and court personnel.

· Prepares notice letters for non-support court pass dates, updates scheduling in KASES the state’s child support database, scans documents into the electronic case file, pulls entered orders from the court system.

· Prepares pay records for family and district court, and requests interpreter services when needed.

· Updates and maintains case information in the child support system.

Minimum Requirements

SKILLS/ABILITIES: Must have the ability to work with the public in a professional manner, showing respect, patience, and understanding. Possess strong organizational and time management skills. Ability to retain detailed information. Exhibit the ability to follow direction from others and follow through with appropriate information or action when requested. Computer experience preferred.

EDUCATION: High school graduate or its equivalent.

EXPERIENCE: None.

SPECIAL REQUIREMENTS: None

TYPICAL WORKING CONDITIONS AND/OR PHYSICAL REQUIREMENTS: This position is located in the Jefferson County Judicial Center, 700 West Jefferson Street, Louisville, Ky. 40202. Work is performed in an office setting. Office hours are Monday - Friday, 8:00 a.m. to 5:00 p.m. Daily use of computers. Mobility within the office including movement from floor to floor and personal interaction with employees in department.

Salary: $37,440.00 per year/ $18.00 per hour (funding is in whole or in part from federal, DCSS, or other state funds).

Benefits: Health insurance, tuition assistance , free parking, paid holidays and more

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Organizational skills: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person