Cashier

Overview
We are seeking friendly, dependable, and customer-focused Cashiers to join our team. Cashiers are responsible for providing excellent customer service, accurately taking orders, handling cash and card transactions, preparing beverages, maintaining cleanliness, and ensuring guests have a positive experience. The ideal candidate works well in a fast-paced environment, communicates effectively, and helps maintain a welcoming atmosphere while supporting daily shop operations.

Responsibilities

• Greet customers in a friendly and professional manner
• Provide excellent customer service to all guests
• Accurately take customer orders in person and over the phone
• Operate the cash register and POS system efficiently
• Handle cash, credit card, and digital payments accurately
• Balance cash drawer and ensure transaction accuracy
• Prepare and serve coffee, beverages, and other menu items as needed
• Package donuts and food items according to company standards
• Maintain knowledge of menu items, promotions, and pricing
• Assist customers with questions and product recommendations
• Restock donuts, beverages, supplies, and packaging materials
• Monitor product freshness and presentation throughout the shift
• Maintain cleanliness of the front counter, lobby, dining area, and beverage station
• Follow food safety and sanitation guidelines
• Assist with opening and closing duties
• Support team members during busy periods to ensure smooth operations
• Help maintain an organized and welcoming environment
• Communicate effectively with coworkers and management
• Ensure orders are completed accurately and in a timely manner
• Address customer concerns professionally and escalate issues when needed
• Follow company policies, procedures, and operational standards
• Maintain punctuality, reliability, and a positive attitude during shifts

Skills

• Strong customer service skills
• Excellent verbal communication
• Cash handling and basic math skills
• Ability to operate a POS (Point of Sale) system
• Attention to detail and accuracy
• Time management skills
• Ability to work in a fast-paced environment
• Teamwork and collaboration
• Dependability and punctuality
• Positive attitude and friendly demeanor
• Problem-solving and conflict resolution skills
• Ability to multitask efficiently
• Food safety and sanitation awareness
• Basic product knowledge and upselling ability
• Organization and cleanliness standards
• Ability to follow company procedures and policies
• Adaptability and willingness to learn
• Professional appearance and conduct
• Ability to remain calm under pressure
• Strong work ethic and initiative
• Restock packaging material as needed
• Active listening skills
• Ability to handle customer complaints professionally
• Flexibility with scheduling, including weekends and holidays
• Ability to stand for extended periods and perform light to heavy physical tasks
• Must be available on the weekends

We are looking for motivated and customer-focused individuals who take pride in providing exceptional service and creating a welcoming environment for every guest. The ideal candidate is dependable, team-oriented, and eager to contribute to the success of the shop while upholding the standards and values of Shipley Do-Nuts. If you enjoy working in a fast-paced environment and delivering positive customer experiences, we encourage you to apply.

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Health insurance

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Houston, TX 77024 (Required)

Work Location: In person