Job Summary
We are seeking a friendly, dependable, and customer-focused Cashier / Front Counter Associate to join our team at Via Quadronno. This role is ideal for someone who enjoys working in a fast-paced café environment while delivering exceptional hospitality and service to every guest.
Responsibilities
- Operate the POS system accurately for dine-in, takeout, and delivery orders
- Answer phones and take customer orders professionally and efficiently
- Provide exceptional customer service by greeting guests, answering questions, and assisting with menu or product inquiries
- Handle cash, credit, and debit card transactions with accuracy and confidence
- Upsell menu items, pastries, desserts, and special promotions to enhance the guest experience and increase sales
- Maintain merchandising and display standards by stocking shelves, organizing pastries, and ensuring product availability throughout the shift
- Scoop and serve ice cream while maintaining cleanliness and presentation standards
- Assist baristas with drink preparation, order support, and front-of-house operations as needed
- Practice excellent phone etiquette when responding to customer inquiries or coordinating with team members
- Help maintain a clean, organized, and welcoming café environment
Requirements
- Previous cashier or customer service experience in a café, restaurant, or retail environment preferred
- Strong communication and interpersonal skills with the ability to engage customers in a friendly and professional manner
- Basic math skills and confidence handling cash transactions and providing correct change
- Familiarity with POS systems and cashiering procedures is a plus
- Bilingual abilities are highly desirable to effectively assist a diverse customer base
- Ability to multitask and remain organized in a fast-paced environment
- Team-oriented attitude and willingness to assist coworkers when needed
- Excellent phone etiquette and customer service skills
- Ability to stand for extended periods and perform physical tasks such as stocking shelves, organizing displays, and lifting light items
- Leadership or supervisory experience is a plus, but not required
- Able to work night shifts
Join our team where your enthusiasm makes a difference! We value proactive individuals who are eager to deliver outstanding service while growing their retail expertise. This paid position offers an exciting environment where every day brings new opportunities to connect with customers and contribute to our vibrant store community.
https://www.viaquadronno.com/
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person