Cashier/barista

Job Summary

We are looking for a friendly and dependable Cashier/Barista to join our team in a fast-paced setting. The Cashier/Barista will provide excellent customer service, prepare coffee and espresso beverages, accurately handle cash, operate the POS system, and maintain a clean, organized service area. This role ensures smooth and efficient transactions while delivering a great guest experience.

Responsibilities

• Operate the cash register and handle cash transactions accurately, ensuring proper cash-handling procedures are followed.
• Prepare and serve a variety of coffee and espresso-based beverages, following recipes and presentation standards.
• Maintain and operate espresso machines, grinders, and brewing equipment, ensuring cleanliness and proper function.
• Provide exceptional customer service by greeting customers, answering inquiries, and assisting with product and beverage selections.
• Upsell products, beverages, and specials to enhance the customer experience and increase sales.
• Keep the checkout and coffee bar areas clean, stocked, and visually appealing, including pastries, merchandise, and drink station supplies.
• Perform basic math calculations for transactions and provide change as needed.
• Assist with product demos or beverage tastings to educate customers on new items or promotions.
• Supervise junior staff when necessary, providing guidance on customer service and beverage preparation best practices.
• Exhibit strong phone etiquette when answering customer calls or inquiries.

Experience

• Previous experience as a cashier, barista, or in food service is preferred.
• Familiarity with espresso machines, brewing methods, and coffee preparation is a plus.
• Experience with POS systems and basic retail math is essential for efficient transaction processing.
• Bilingual candidates are encouraged to apply, as communication skills are vital for engaging with diverse customers.
• Strong merchandising skills to effectively showcase products and enhance sales opportunities.
• A proactive approach to customer service, demonstrating effective communication skills and the ability to work well in a team-oriented environment.

Pay: $16.50 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid sick time

Work Location: In person