Job Overview
We are seeking a dynamic and friendly Cashier/Hostess to join our vibrant hospitality team! In this role, you will be the welcoming face of our establishment, creating memorable experiences for every guest from the moment they arrive. Your energetic attitude and excellent communication skills will ensure smooth operations at the front desk and dining area. This paid position offers an exciting opportunity to develop your customer service and hospitality skills while working in a lively, fast-paced environment. Whether managing guest arrivals or handling transactions, your enthusiasm will set the tone for a positive guest experience.
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Manage reservations and seating arrangements efficiently to optimize guest flow
- Operate POS systems
- Answer phones and take delivery and take out orders and take any inquiries with courteous phone etiquette, assisting with reservations or questions
- Coordinate with servers and kitchen staff to ensure timely seating and service
- Maintain cleanliness and organization of the front desk and waiting area
- Handle guest inquiries, resolve concerns promptly, and foster positive guest relations
Skills
- Previous host/hostess experience in a food service or restaurant setting preferred
- Strong customer service skills with a welcoming attitude
- Excellent communication skills, both verbal and written
- Experience operating POS systems
- Knowledge of hotel or hospitality industry standards is a plus
- Ability to multitask efficiently in a busy environment while maintaining professionalism
- Familiarity with restaurant operations, serving, and guest services techniques
- Professional phone etiquette and ability to build rapport with guests
- Strong interpersonal skills to enhance guest relations and team collaboration
Pay: $11.50 - $14.00 per hour
Work Location: In person