Cashiers | Part-Time | Bilingual Spanish | $14hr | Cashiers - APP

Company Description

The Craig Zinn Automotive Group is a renowned automobile dealership group serving South Florida, offering services such as auto sales, leasing, rental, financing, repairs, and more.

It operates several factory-authorized dealers, including Toyota of Hollywood, Lexus of Pembroke Pines, Acura of Pembroke Pines, Lexus of North Miami, and Subaru of Pembroke Pines.

The company places a strong emphasis on quality, honesty, and integrity, valuing excellence in personal and business relationships as key pillars of its success.

With a customer-centric approach, Craig Zinn Automotive Group aims to provide a comprehensive and superior automotive experience.

Acura of Pembroke Pines, a dealership in the Craig Zinn Automotive Group, is looking for Cashiers to join the team. Our Cashiers enjoy a fast paced and exciting environment with great opportunities for growth.

Job Summary

The Cashier receives cash from customers and employees for goods and other transactions, accurately recording the amount received. Many times being the customer's last interaction, the cashier must represent the dealership in a friendly, professional manner.

Essential Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Receives and processes payments in the form of cash, checks and/or credit card payments from customers and records the amount received.
• Completes transactions immediately at time of customer purchase.
• Assures signatures on necessary documents from customers/managers at time of transaction/payment.
• Issues receipts to customers and makes any necessary changes accurately.
• Ascertains and record totals of counter tickets and repair orders on adding machine tape and verify against all cash and credit card payments on hand at end of shift.
• Closes out for service day and drops off money and receipted to appropriate area.
• Sends daily receipts with cash/credit card to the centralized accounting office the next morning.
• Notifies management of all repair orders and counter tickets that are pending customer pick up.
• Refers customers who have specific questions to the appropriate department and/or individual.
• Handles customer complaints with integrity and poise and/or refers the complaint to appropriate individual for further communication.
• In smaller dealerships may perform Receptionist duties not limited to the following:
• May answer and route incoming calls, using the caller's name whenever possible.
• May develop knowledge of basic dealership information in order to respond to callers who have general inquires, minimizing the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
• May maximize usage of voice mail system, takes thorough messages.
• May perform other duties as requested

Required Education & Experience:

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.
• Previous customer service experience preferred.
• Previous clerical/ office experience preferred.
• Previous cashier experience preferred.
• Basic computer software and internet proficiency.

Knowledge, Skills and Abilities:

• Communicates effectively by phone, in person and in writing.
• Organizes work effectively, prioritizes objectives, and exercises independent judgement.
• Must be friendly and maintain a positive and professional attitude.
• Ability to multitask and deal with a fast evolving environment.
• Ability to work under stress.
• Should have phone etiquette.
• Fast learner due to constant technology evolution.
• Intermediate language capabilities such as the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Intermediate math capabilities such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Intermediate reasoning capabilities such as the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and deal with problems involving several concrete variables in standardized situations.

Physical Demands:

While performing the duties of this job the employee is regularly required to talk or hear, frequently required to stand and walk, and occasionally required to sit; use hands to finger, handle, feel, reach with hands and arms, stoop, kneel, crouch, or crawl, smell, and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Employee must be able to use different type of equipment and/or tools: computers, printers, staplers, etc.

The employee is expected to make quick decisions, remember processes, maintain focus, complete tasks independently, and complete tasks in situations that have a speed or productivity objectives.

Work Environment:

While performing the duties of this job the employee is frequently exposed to office/indoor conditions with occasional exposure to outdoor weather when assisting customers.

The noise level in the work environment is usually moderate.

Other:

· Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

· Due to the critical nature of the automotive industry, employees may be required to work varying schedules to reflect the business needs of the dealership. In addition, attendance at all schedule training sessions and meetings is required.

· Upon employment, all employees are required to fully comply with Company rules and regulations for the safe and effective operation of the facility.

Job Type: Full-time

Pay: From $14.00 per hour

Work Location: In person