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Catering and Concessions Administrative Assistant (Hybrid)
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The Catering and Concessions Administrative Assistant's primary responsibility is to support the Director of Catering and Concessions by managing a wide range of administrative tasks.
About Two Roosters Ice Cream
Two Roosters Ice Cream is a small batch ice cream company based in the Triangle. We take a lot of pride in our shops and our ice cream is a reflection of the local communities that we love and serve.
Description
Job Summary
Two Roosters Ice Cream is hiring a part-time (15-20 hours) Catering and Concessions Administrative Assistant to join our growing team. This hybrid role (remote and in-person) is for a self-starter who takes initiative and ownership of their work, confidently operating both as part of a team and independently.
The Catering and Concessions Administrative Assistant's primary responsibility is to support the Director of Catering and Concessions by managing a wide range of administrative tasks. This is a crucial role that ensures all events run smoothly.
Schedule
This is a part-time position, requiring approximately 15-20 hours per week. The role is a hybrid role, with requirements to fulfill working hours during the hours of 9am-5pm EST. There is also a requirement to attend a mandatory team meeting every Monday at 9am EST.
Key Responsibilities
- Administrative Support: Monitor, screen and prioritize incoming emails for the Director of Catering and Concessions and gather event details to provide a comprehensive overview to the team.
- Client Communication: Be the point person for reviewing client timelines and confirming details for upcoming events (corporate events, private events, weddings, etc). Follow up on outstanding proposals via phone and email communication.
- Calendar and Event Management: Update the master calendar for all catering and concessions events, ensuring all details are accurate and up-to-date. Monitor and update event times and information within.
- Data Entry & Reporting: Keep our financial records accurate by updating venue commission spreadsheets for all Catering and Concessions operations and other data tracking spreadsheets.
- Marketing & Communication: Monitor and maintain consistent branding and descriptions across various marketing platforms, including The Knot, Wedding Wire, LinkedIn, and local business directories.
- Project Management: Drive administrative projects that improve customer relations, such as organizing Christmas cards, thank you notes, client gifts, etc.
- Process Documentation: Record, update, and evaluate standard operating procedures across all catering and concession activities.
- Daily Operations: Participate in a brief, daily stand-up meeting to align on priorities and tasks.
- Other Duties: Perform other administrative duties, related to catering and concession operations, as requested by management
Qualifications & Skills
- Education/Experience: High school diploma, some college and/or appropriate combination of education and work experience to support on-the-job effectiveness.
- Tech Savvy: Working knowledge of Microsoft products. Familiarity with the following software is beneficial, but not required, as they can be taught: HoneyBook, Marketman, ConnectTeam, Gmail, Gusto, and Ramp.
- Organizational Skills: You are meticulous with details and highly organized.
- Communication: You have excellent written and verbal communication skills.
- Proactive & Adaptable: You can work independently, manage multiple tasks simultaneously, and adapt to changing priorities in a fast-paced environment.
- Love of ice cream: You enjoy eating ice cream (or non-dairy frozen desserts).
- Technology Requirements: Must own a phone that can text and make calls; a computer that can be used for work purposes; and access to the internet.
- Application Step 2: Email events@tworoosters.com with how you heard about this job and when you would be available to start. Any application that doesn't follow this step will not be considered.
Salary
$22 - $22 per hour
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