Catering Manager

About Delta Limited Co.

Delta Limited Co. is a leading organization providing comprehensive catering, hospitality, and facility management solutions across multiple sectors. We are committed to delivering high-quality services with efficiency, innovation, and a focus on customer satisfaction. As part of our continued growth, we are seeking a qualified and experienced Catering Operations Manager to lead and enhance our catering operations.

Job Purpose

The Catering Operations Manager will oversee the planning, execution, and management of all catering-related functions — including kitchen, dining, housekeeping, and laundry services . The role ensures the delivery of exceptional service standards, operational efficiency, and client satisfaction while achieving company objectives within defined budgets.

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Key Responsibilities

Operational Leadership

• Develop and execute operational strategies, business plans, and budgets aligned with Delta’s strategic goals.
• Identify and maximize new business opportunities and revenue streams within the catering sector.
• Oversee financial budgets, CAPEX, and marketing strategies to achieve profitability targets.
• Ensure implementation of international standards (e.g., HACCP ) and best practices across all service lines.
• Regularly introduce new menus, recipes, and innovations aligned with market trends.
• Monitor KPIs, performance metrics, and client feedback to ensure continuous service.

Service & Quality Management

• Guarantee service excellence across all departments — F&B, housekeeping, and laundry.
• Ensure full compliance with food safety, hygiene, and health standards.
• Manage and resolve client feedback and complaints effectively and promptly.
• Maintain superior levels of cleanliness, comfort, and operational readiness across all facilities.

People & Process Management

• Supervise and motivate operational teams to achieve high performance and morale.
• Foster a cooperative, professional, and safety-oriented work environment.
• Ensure alignment with Saudization and workforce development objectives.
• Conduct regular audits, training, and reviews of SOPs to maintain high operational standards

Qualifications & Experience

• Education: Bachelor’s degree in Hospitality Management , Business Administration , or a related discipline.
• Experience: Minimum of 9–10 years of experience in the hospitality or catering sector, with at least 5 years in a managerial or operations leadership role.

• Skills:
• Strong organizational and leadership capabilities.
• Excellent communication and interpersonal skills.
• Proven problem-solving aptitude.
• Expertise in hospitality standards and food safety regulations.
• Ability to design and monitor departmental KPIs.
• Strong financial and analytical acumen.
• Capacity to drive operational growth and continuous improvement.