CCCAP Quality Assurance Specialist

Department Information

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

We offer a generous benefits package including:

• 
  11 paid holidays per year plus vacation and sick leave
• Medical, dental, and vision plans
• State paid life insurance policy
• Choice of 2 retirement plans (defined benefit or defined contribution)
• Optional 401(k) and 457 plans
• State paid short-term disability coverage
• Additional optional life and disability plans
• Credit Union membership
• Training and professional development

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**

The purpose of the Colorado Child Care Assistance Program (CCCAP) is to provide eligible households with access to high-quality, affordable child care that supports healthy child development and school readiness while promoting household self-sufficiency and informed child care choices. CCCAP provides child care assistance to low-income families who are working, searching for employment, are in training or secondary-education programs, or are participating in the Colorado Works Program, or families that have an open child welfare case. Funding through CCCAP is intended to support low-income families who are working, searching for work, or in school while providing high-quality early learning opportunities for children 0-13 years of age in a variety of early childhood settings such as licensed child care centers, preschools, child care homes, and before and after-school programs.

The Colorado Child Care Assistance Program (CCCAP) administers and monitors the Child Care Development Block Grant (CCDBG) subsidy statewide. The purpose of the CCCAP is to provide support for low-income working families by providing child care assistance and promoting quality early learning environments. The CCCAP is a state-supervised, county-administered program supported by the Child Care Automated Tracking System (CHATS). The CCCAP’s goal is to build a child care subsidy program that is child-focused, family-friendly, and fair to providers. The priority of the CCCAP team is to provide counties with the guidance, support, training, and tools needed to administer the CCCAP at the county level.

Description of Job

What you’ll be doing:

• Performs complex eligibility, financial, and compliance reviews of county Human Service agencies administering CCCAP in 64 counties throughout the state of Colorado.
• Independently reviews agency actions by accessing various databases and agency documents (case records).
• Evaluates the validity and completeness of the data obtained and independently determines the need for continued investigation or to proceed with the determination of program compliance.
• Analyzes data to measure payment accuracy, payments issued, child care authorizations, and other measures as defined to assess overall eligibility and payment accuracy for the CCCAP program.
• Research information from CHATS, data reports, case files, that are incorrect and/or inconsistent, to identify trends for technical assistance, policy clarification, and system enhancements, and provides data findings to inform practice.
• Documents case file review findings and follows appropriate procedures for responses to counties to ensure they align with federal requirements, state statutes, and CCCAP regulations.
• Directs county agencies to take action based on findings.
• Provides recommendations for technical assistance and training in identified areas of risk, as well as additional reporting and tracking to monitor improvement plans.
• Identifies and categorizes errors based on data collection standards to inform accurate and consistent data reporting and payment accuracy rates and tracks aggregate statewide and county-specific data for reporting.
• Assists in the development of case file review tools, processes, and procedures. Incorporates new policy and regulatory requirements into daily operations.
• Undertakes administrative and staffing duties in support of securing case files for review.
• Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• State of Colorado experience related to the duties of this position
• Demonstrated knowledge of CCCAP rules, regulations, policies, and practices
• Recent experience determining eligibility for the Colorado Child Care Assistance Program (CCCAP)
• Demonstrated experience researching, analyzing, and interpreting regulations (State and Federal), statutes, rules, and applicable policies to conduct reviews of county actions.
• Demonstrated ability to manage high volumes of complex work within state and federally defined timelines.
• The ability to maintain project transparency and team alignment in a self-directed work environment.

• Recent experience conducting Case File reviews for CCCAP or other benefit assistance programs
• Experience conducting consultative audits and providing coaching
• The ability to navigate internal and external disagreements by citing precedent, risk-tolerance levels, and Departmental goals.
• Proficiency in using digital collaboration tools such as Google Apps

• Applicants must pass a thorough background check prior to employment.
• Employees who have been disciplined, terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Supplemental Information

How to Apply(PLEASE READ CAREFULLY)

• A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
• A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
• A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
• If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.