Qureos

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CDD-EDD Remediation Coordinator

JOB_REQUIREMENTS

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Salary

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Key Responsibilities:

Perform outbound calls to customers to obtain or update CDD/EDD information and documentation in line with compliance standards.

· Capture and authorize customer data accurately in the Bank’s core and archiving systems to ensure data integrity.

· Review system data to confirm completeness and consistency with required CDD/EDD documentation.

· Track outstanding remediation cases and follow up with customers and internal teams to achieve timely closure.

· Liaise with compliance and operations teams to address CDD/EDD-related gaps and ensure process alignment.

· Maintain updated records of customer interactions and remediation progress to support audits and reporting.

· Assist the Team Leader in project coordination and deliverables to ensure compliance objectives are met.

All the above accountabilities included but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Requirements

Minimum Education required

High School Diploma/Intermediate or bachelor’s degree in management, Banking, or Finance

Work Experience ( Please specify minimum number of years and the field in which experience is required)

Minimum of 3 months of work experience

Specified area / field of experience (if required)

Good communication skills English (Arabic preferred).

Foundational knowledge of regulatory compliance and due diligence processes.

Technical proficiency in Microsoft Word, Excel, and PowerPoint.

Benefits

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