CDL Dispatcher

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.

We are seeking a new member to add to our Logistics Team. Are you ready to be a part of something amazing?

Role Overview

Maxwood Furniture is seeking a detail-oriented and highly organized CDL Fleet Dispatcher to coordinate and manage the day-to-day operations of our Class A trucking fleet operating under our company MC and DOT numbers. This role is central to ensuring our drivers, loads, and freight lanes — including drayage operations at the Port of Wando Welch Terminal in Charleston, SC — run efficiently, safely, and in full regulatory compliance. The ideal candidate thrives in a fast-paced logistics environment, communicates clearly with drivers and freight partners, and understands the demands of both OTR and port drayage operations.

Responsibilities

• Coordinate daily dispatch operations for company drivers, ensuring efficient routing and on-time deliveries

• Schedule and assign loads across OTR and port drayage lanes, including container pickups and returns at port terminals

• Serve as the primary point of contact for drivers, providing real-time updates, support, and issue resolution

• Monitor driver hours of service (HOS) and ensure compliance with DOT and FMCSA regulations

• Track shipments and proactively communicate delays or changes to internal teams and external partners

• Coordinate with ports, warehouses, and third-party partners to ensure smooth load transitions and minimal downtime

• Maintain accurate records of dispatch activity, driver logs, load details, and compliance documentation

• Troubleshoot and resolve scheduling conflicts, equipment issues, and unexpected disruptions

• Support continuous improvement of dispatch processes and fleet efficiency

Requirements

• 2–4 years of experience in CDL dispatching or a related logistics role

• Strong understanding of DOT/FMCSA regulations, including hours of service requirements

• Experience with port drayage operations preferred, particularly in high-volume port environments

• Excellent communication skills with the ability to manage driver relationships effectively

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

• Problem-solving mindset with the ability to make quick, informed decisions

• Proficiency in transportation management systems (TMS) and Microsoft Office Suite

• High level of accountability, reliability, and attention to detail

Preferred Qualifications

• Experience dispatching Class A CDL drivers in both OTR and local/drayage operations

• Familiarity with the Port of Charleston and Wando Welch Terminal operations

• Experience working with company-owned fleets operating under internal MC/DOT authority

• Knowledge of freight lanes throughout the Southeast region

• Bilingual (English/Spanish) communication skills

Benefits

• Competitive salary based on experience

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Generous PTO and paid holidays

• Employee discounts across our family of brands

• Opportunity to grow within a fast-paced, collaborative environment

Work Location

• Based at our Marion, SC facility

• On-site role supporting daily fleet operations